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Microsoft · 1 day ago

Senior Community Affairs Manager

United States, Colorado, Denver

Full-time

Hybrid

Mid, Senior Level

$96K/yr - $188K/yr

4+ years exp

Microsoft is committed to fostering an inclusive workplace and is currently seeking a Senior Community Affairs Manager for its Datacenter Community Affairs team. This role focuses on managing community relationships, developing community engagement strategies, and implementing social impact initiatives in locations such as Wyoming and beyond.

Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Act as a primary point of contact between the local community and Microsoft’s datacenters

Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities

Use research findings and local insights to exercise thought leadership to develop location-specific community strategy that delivers on Microsoft’s mission and vision, including: Immediate corrective and preventive action recommendations, identifying key internal stakeholders (like Land Development or Construction) to implement these recommendations Local community communication plan, sharing knowledge of the crucial role of datacenters, as well as the impactful and meaningful projects Microsoft supports. Local social impact investment plan aligned to community needs and are self-sustaining

Lead strategic engagements with local community groups such as municipal leaders, community based non-profit organizations, and others on datacenters and community initiatives

Collaborate with the global functional team to localize and implement our community strategy, communications priorities, and development initiatives in each community

Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams

Lead and attend community meetings in Cheyenne and other communities

Embody our culture and values

Qualification

Program ManagementCommunity EngagementResearch MethodologiesCrisis CommunicationStakeholder ManagementInterpersonal SkillsTeam PlayerCommunication Skills

Required

Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement OR equivalent experience

Preferred

Experience in building trust with local municipality, non-profit decision makers and community members, articulating the impact of the cloud and Microsoft's commitment to responsible technology leadership

Able to set clear expectations internally and externally based on community needs, available funding, and project timelines

Experience with infrastructure development and/or construction preferred

Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)

Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies

Ability to work across groups managing individuals both directly and indirectly, marshalling resources toward a common goal and drive for results

Experience managing contractors, agencies, and/or other third parties

Committed team player with cooperative interpersonal and communication skills (e.g., listening, written, oral, and data visualization)

Experience with philanthropic engagements including identifying nonprofit beneficiaries

Ability to thrive in a fast-paced multinational environment working across multiple lines of business

4+ years of technology-related experience in one or more of the following sustainability areas: non-profit partners, public affairs, research and/ or communications or equivalent area

4+ years of experience managing diverse stakeholders including government policymakers, community leaders, non-profits, environmental groups, educators and school administrators, education partners and students in rural, suburban and urban environments