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AtlantiCare · 2 days ago

Social Media Community Engagement Coordinator

Egg Harbor Township, NJ

Full-time

Onsite

Mid Level

$53K/yr - $80K/yr

3+ years exp

AtlantiCare is seeking a Social Media Community Engagement Coordinator to support their social media presence and engagement efforts. The role involves scheduling and publishing content, monitoring audience interactions, and analyzing performance metrics to enhance brand presence across platforms.

CRMFitnessHealth CareInformation Technology

Responsibilities

Post daily content across all social media platforms in alignment with the social strategy and content calendar

Assist with basic graphics, copywriting and multimedia assets management

Monitor social channels for comments, messages and reviews

Respond promptly, professionally and compassionately using brand-appropriate responses to both positive and negative comments

Flag and escalate potential issues or sensitive comments/inquiries to management as needed

Track social media performance using analytics and social media management tools

Assist in evaluating post-performance, engagement metrics, and trends

Prepare regular reports for department leadership to inform strategy adjustments

Identify trending topics, conversations or potential concerns within our channels or posts

Monitor topics or posts in the community related to AtlantiCare

Stay current on social media trends, platforms and best practices

Suggest new content ideas, engagement tactics and community initiatives to enhance audience interaction

Ensure all social media activity adheres to organizational policies and compliance guidelines

Provide basic support for multimedia content production, including recording, editing and uploading audio and video content (as needed)

Qualification

Social media managementContent creationCommunity engagementAnalytics trackingDigital marketingWritten communicationVerbal communicationProject managementOrganizational skills