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Tripleseat · 1 day ago

Account Executive (New York)

NYC Metro Area

Full-time

Hybrid

Entry, Mid Level

$70K/yr - $100K/yr

1+ years exp

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. As an Account Executive, you will drive revenue growth within an assigned territory, engaging in prospecting, closing deals, and delivering software demonstrations while collaborating with internal teams to ensure customer success.

Event ManagementInternetSoftware

Work & Life Balance

Responsibilities

Prospecting & Lead Generation: Actively seek out new business opportunities within your territory by identifying and engaging prospective customers through multiple channels, including but not limited to cold calls, emails, social media, and walk-ins. Develop key industry relationships virtually, using a mainly inside sales approach to prospecting

Sales Targets: Achieve and surpass assigned sales quotas by independently managing outbound sales activities and opportunity building

Customer Engagement: Conduct discovery calls, deliver software demonstrations, and tailor proposals to meet customer needs

Software Demonstrations: Deliver in-person and virtual software demonstrations to showcase Tripleseat’s platform. Highlight how Tripleseat addresses customer pain points, provide technical expertise, and answer any questions related to product functionality and integration

Territory Management: Maintain a robust pipeline of opportunities, aiming to keep it at least five times the annual revenue quota. Actively target new venue and restaurant openings and top restaurants that have the maximum impact to our network and business

Collaboration: Work closely with other Tripleseat teams, including Account Management, Inside Sales, and Customer Support, to ensure customer success and revenue maximization

Contract Negotiation & Proposal Preparation: Prepare detailed proposals and negotiate contracts, ensuring both customer satisfaction and Tripleseat's interests

CRM & Reporting: Keep accurate and up-to-date CRM records and provide regular reports on pipeline status and sales activities

Market Expertise: Stay updated on competitive trends and market dynamics to position Tripleseat effectively and respond to customer queries. Develop and execute a go-to-market strategy specific to your assigned territory. Use existing industry relationships to secure top-level meetings at restaurants, unique venues, and groups in your assigned territory

Other related duties as assigned

Qualification

Sales AcumenIndustry KnowledgeSoftware DemonstrationsTime ManagementProblem SolvingTeam CollaborationValues AlignmentTechnical ExpertiseHospitality ExperienceSaaSHospitality SalesTerritory-Specific SalesSales in Short Sales CyclesCommunication Skills

Required

Demonstrated success in achieving quota in software or SaaS sales, preferably with experience in hospitality software sales

In-depth understanding of the hospitality industry and its technology needs

Strong interpersonal skills, with the ability to clearly articulate technical solutions and engage with a diverse base of prospects

Ability to effectively present Tripleseat software to prospects, ensuring they understand its benefits and capabilities in resolving their specific needs

Proven ability to handle multiple sales cycles simultaneously while managing time effectively

Strong analytical mindset with the ability to resolve complex customer issues

Ability to work effectively in cross-functional teams, collaborating with different departments to ensure customer success

A customer-focused attitude and the ability to build rapport across teams