Civitech · 2 days ago
RunningMate Partnerships & Programs Director
United States
Full-time
Remote
Director/Executive
$81K/yr - $125K/yrCivitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy. The RunningMate Partnerships & Programs Director will lead the go-to-market strategy and client success efforts for RunningMate, ensuring the product drives meaningful impact for partners while expanding its reach through strategic partnerships and collaboration with marketing and sales teams.
CivicTechService IndustrySoftware
No H1B
Responsibilities
Lead and mentor the RunningMate Client Success Support Specialist, ensuring top-tier client onboarding, training, and support
Establish and optimize scalable processes to enhance client satisfaction, retention, and engagement
Analyze client feedback and product usage data to identify areas for improvement and advocate for solutions
Meet with current clients as well as potential clients to advise on using the product for their needs
Manage partnerships within the sales pipeline, driving collaboration to expand product reach and impact
Ensure seamless transitions from partnership agreements to client onboarding and support
Track and report on partnership outcomes, maintaining alignment with organizational goals
Collaborate with marketing to develop and execute promotional campaigns, educational webinars, and product content
Provide strategic input on product messaging, positioning, and outreach efforts to maximize adoption
Work with leadership to identify new opportunities for RunningMate to meet partner needs
Serve as the primary liaison between Client Success, Marketing, and Sales to align strategies and deliverables
Communicate progress, outcomes, and insights to internal stakeholders to inform decision-making and planning
Drive transparency and efficiency across teams to address client and partner needs
Qualification
Required
Lead and mentor the RunningMate Client Success Support Specialist, ensuring top-tier client onboarding, training, and support
Establish and optimize scalable processes to enhance client satisfaction, retention, and engagement
Analyze client feedback and product usage data to identify areas for improvement and advocate for solutions
Meet with current clients as well as potential clients to advise on using the product for their needs
Manage partnerships within the sales pipeline, driving collaboration to expand product reach and impact
Ensure seamless transitions from partnership agreements to client onboarding and support
Track and report on partnership outcomes, maintaining alignment with organizational goals
Collaborate with marketing to develop and execute promotional campaigns, educational webinars, and product content
Provide strategic input on product messaging, positioning, and outreach efforts to maximize adoption
Work with leadership to identify new opportunities for RunningMate to meet partner needs
Serve as the primary liaison between Client Success, Marketing, and Sales to align strategies and deliverables
Communicate progress, outcomes, and insights to internal stakeholders to inform decision-making and planning
Drive transparency and efficiency across teams to address client and partner needs
Benefits
Medical, Vision, & Dental Insurance
401(k) plan
Employee Stock Options
Employer-paid Life Insurance
Short/Long Term Disability Insurance
Flexible Time Off & Paid Company Holidays
Flexible Spending Account
Parental Leave
Flexible Schedules
Professional Development Stipend
Monthly Office Upkeep Stipend
Company
Civitech
Civitech is a political technology startup devoted to applying technology-based solutions to civic problems.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$25.82MKey Investors
Applied Real Intelligence (A.R.I.)Higher Ground Labs
2025-04-22Series Unknown· $2.7M
2024-10-22Series Unknown
2022-01-11Series A· $10M
Leadership Team
Sarah Jackel
Chief Operating Officer
Alisa Berlin
Executive Assistant to the CEO
Recent News
springstgroup
2023-08-23
SEC
2022-12-05
2022-02-03
Company data provided by crunchbase