Cisco · 1 day ago
Director, Data & Analytics
Triangle, NC
Full-time
Hybrid
Director/Executive
$230K/yr - $325K/yr
15+ years expCisco is a leading technology company that focuses on revolutionizing how data and infrastructure connect and protect organizations. The Director of Data & Analytics will define and implement the intelligence strategy that empowers commerce operations, providing critical insights to enhance decision-making and optimize customer experience across Cisco's global business.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Define and implement the strategic data and analytics vision for commerce operations, aligning platform investments, capability development, and team priorities directly with critical business objectives and revenue goals
Develop and operationalize robust business intelligence infrastructure that consistently delivers trusted, timely, and actionable insights across pricing, quoting, ordering, renewals, and customer lifecycle management
Establish meticulous data governance and quality standards to ensure commercial teams access consistent, reliable information for critical deal decisions and accurate forecasting
Guide strategic platform initiatives that enhance analytical capabilities, significantly reduce reporting latency, and enable intuitive self-service access for business users across global commerce operations
Develop and enable AI-powered analytics solutions that accurately predict customer buying behavior, optimize pricing strategies, identify renewal risks, and automate deal intelligence for sales and partner teams
Drive business driven automation by eliminating manual reporting processes, creating intelligent alerts for commercial exceptions, and developing decision support tools that significantly accelerate time-to-quote and time-to-order
Collaborate strategically with business operations teams to translate complex process challenges into high-impact analytical opportunities, converting friction points into predictive insights and automated workflows
Drive adoption of advanced analytics across commerce functions by demonstrating measurable impact on revenue acceleration, margin improvement, customer satisfaction, and operational efficiency
Inform and influence commercial strategy by delivering compelling data-driven insights that shape pricing policy, go-to-market investments, process improvements, and customer experience initiatives
Develop, mentor, and scale high-performing teams of analytics leaders and business intelligence professionals, fostering commercial foresight, analytical excellence, and strong customer partnership capabilities
Facilitate critical multi-functional collaboration with sales operations, finance, customer success, and business process owners to align analytics capabilities with core commerce priorities and drive organizational change
Position analytics as a strategic enabler for business operations, measuring success through tangible commercial outcomes such as improved deal velocity, enhanced quote accuracy, higher renewal rates, and significant customer satisfaction improvements
Qualification
Required
15+ years of proven track record in enterprise systems engineering with Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field; OR 12+ years with master's degree; OR 8+ years with PhD—with demonstrable focus on large-scale data platforms, analytics infrastructure, or cloud-based data solutions
5+ years of leadership experience guiding senior technical architects, engineering managers, or multi-functional platform teams in enterprise environments
Deep expertise architecting and operating data platforms using cloud technologies (AWS, GCP, or Snowflake) including data lakes, warehouses, streaming architectures, and API services at enterprise scale
Shown proficiency with modern data stack technologies including orchestration tools (Airflow, DBT, Informatica), and CI/CD pipelines (Jenkins, GitLab)
Consistent track record developing RESTful APIs, microservices architectures, data integration patterns, and implementing monitoring, observability, and automation frameworks in production environments
Preferred
Experience enabling AI Platforms and supporting analytics workloads including model serving infrastructure, feature stores, and MLOps capabilities for business-critical applications—with proven success implementing AI driven insights for commerce processes that directly improved commercial outcomes
Expertise with real-time streaming platforms (Kafka, Pub/Sub) and developing event-driven architectures that power sub-second analytics and operational decision systems
Consistent record optimizing cost, performance, and scalability in cloud environments—achieving measurable improvements in platform efficiency, query performance, or infrastructure spend
Exceptional communication and influencing skills with experience presenting to executive audiences, facilitating organizational change initiatives, and building consensus across technical and business partners
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Performance-based Incentive Pay On Top Of Their Base Salary
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
The Hollywood Reporter
2026-01-07
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