Crossover · 1 day ago
VP of Campus Operations, 2 Hour Learning (Remote) - $200,000/year USD
United States
Full-time
Remote
Director/Executive
$200K/yr - $200K/yr
7+ years expCrossover is focused on transforming education through innovative learning solutions. The VP of Campus Operations will lead national campus operations, ensuring consistent execution and operational excellence across multiple locations by managing a network of Campus Coordinators and developing standardized policies and procedures.
Information Technology & Services
No H1B
Responsibilities
Oversee the Campus Coordinator function at the national level, including recruiting, onboarding, coaching, performance evaluation, and terminations as necessary
Design and standardize all site-level operational policies, spanning safety and compliance to family engagement and front-of-house delivery
Collaborate with Campus Coordinators and Lead CCs to surface policy deficiencies, recurring challenges, and implementation inconsistencies, then resolve them systematically
Develop comprehensive playbooks, standard operating procedures, and training resources that convert organizational expectations into consistent campus behavior
Define performance benchmarks, review cycles, and escalation protocols to ensure rapid and uniform issue resolution
Conduct regular operational audits of campuses to confirm that policies are comprehended, implemented, and enhancing outcomes for families and staff
Qualification
Required
7+ years in operations leadership, people management, or multi-site environments where consistency and execution matter
Proven experience hiring, coaching, and performance-managing front-line operational leaders at scale
Strong judgment around safety, compliance, customer experience, and risk management
Demonstrated ability to identify policy gaps and turn ambiguity into clear, usable standards
Comfortable delivering direct feedback and making hard calls when performance falls short
Ability to travel up to 50% across U.S. campuses
Based in the U.S. and authorized to work without sponsorship
Preferred
Experience in education, hospitality, healthcare, or other high-trust, people-facing environments
Background building centralized training, playbooks, or operational standards for distributed teams
Experience managing managers (player-coach to leader-of-leaders transition)
Company
Crossover
Crossover is a global recruitment company, founded in 2014.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Weinert
COO
Recent News
2025-04-12
Geeky Gadgets
2025-01-24
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