ArcBest · 1 day ago
Engineer I - Deployment
Lathrop, CA
Full-time
Onsite
Entry Level
$75K/yr - $94K/yr
1+ years expArcBest is a technology and innovation team that provides custom-built solutions to navigate the complex supply chain landscape. The Engineer - Deployment plays a critical role in transforming technologies into real-world solutions, supporting deployments, collaborating with teams, and ensuring successful implementation of Vaux solutions.
AutomotiveInformation TechnologyRailroadSoftwareTransportation
Responsibilities
Configure and troubleshoot AMRs, networks (Wi-Fi, LTE/5G, CBRS), and Vaux systems
Deliver customized training and certification programs to customer stakeholders
Work in a team setting to accomplish departmental goals
Maintain a positive attitude in a highly intense environment
Perform 2D/3D site mapping, facility layout planning, and network analysis
Implement policies, procedures, and workflows to support consistent application of practices and compliance regulations
Demonstrate correct and safe equipment operation
Provide technical assistance and troubleshooting support to robotics software engineers, helping to diagnose and debug issues related to software performance, compatibility, and functionality
Independently manage deployments for small to medium customer sites
Support the customer by providing expertise during the installation and configuration of Vaux systems
Document deployments in preparation to hand off to the long-term support team
Collaborate with Product teams to resolve potential issues/bugs and provide feedback on lessons learned
Other duties and projects, as assigned
Qualification
Required
1 year of experience in deploying and/or supporting robotic systems
1 year of experience in either software development or technical support
1 year of experience in managing and supporting Windows and Linux operating environments
Proficient in Linux, Microsoft Office Suite, HTML, Confluence, and Jira
Proven ability to diagnose and resolve complex technical issues
Collaborate with cross-functional teams
Create clear technical documentation
Excellent verbal and written communication skills
Commitment to exceptional customer service
Flexibility to participate in on-call rotations
Ability to adapt to changing priorities in a fast-paced environment
Ability to understand and link related business requirements with corporate strategies and capabilities
Proficient in conducting Root Cause Analysis (RCA) for intricate system issues
Working knowledge of ROS/ROS2, version control, and networks (such as DNS, DHCP, SSL, OSI Model, and TCP/IP)
Possess a mix of technical prowess and adeptness in supporting our Autonomy system
Ability to adapt in dynamic environments
Apply strong problem-solving skills
Think creatively
Manage projects effectively
Exhibit a high level of drive and motivation
Exhibit a consulting mindset
Deep sense of accountability
Meticulous attention to detail
Fervor for software and operational issue resolution
Expertise in technical support
Collaborative spirit within the Autonomy team
Willingness and ability to relocate to assigned client deployment locations
Flexibility to support varying deployment timelines
Ability to work primarily on-site at customer facilities
Eligibility to travel and reside at client locations in compliance with company policies and applicable regulations
Preferred
Bachelor's Degree in Robotics, Mechatronics, Computer Science, or related field
Equivalent work experience in relevant technical field may also be considered
Company
ArcBest
ArcBest solves complex logistics and transportation challenges.
10001+ employees
H1B Sponsorship
ArcBest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (18)
2023 (8)
2022 (12)
2021 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$250M2025-11-25Post Ipo Debt· $250M
2016-03-07IPO
Leadership Team
Seth Runser
President and CEO-elect
Donald Pearson
Vice President, Treasurer
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