Bank OZK · 1 day ago
Associate, ServiceNow Developer
Little Rock, AR
Full-time
Onsite
Mid Level
3+ years expBank OZK is a nationally recognized leader in financial services, committed to delivering innovative solutions to clients. The Associate, ServiceNow Developer will be responsible for designing, developing, and implementing ServiceNow solutions to support enterprise technology and operational initiatives.
BankingFinanceFinancial Services
Responsibilities
Designs, develops, and maintains ServiceNow applications and modules, particularly within the IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) suites
Configures ServiceNow workflows, business rules, User Interface policies, and client scripts to meet business requirements
Integrates ServiceNow with external systems using REST/SOAP APIs and MID servers
Ensures platform stability, performance, and security through proactive monitoring and maintenance
Maintains documentation for configuration, customizations, and integrations
Stays current with ServiceNow releases and best practices to recommend platform improvements
Offers technical support and troubleshooting assistance to ServiceNow users
Qualification
Required
Bachelor's degree in computer science or related field, or commensurate work experience, required
3+ years of work experience in ServiceNow development, with specialty in CMDB and the ITSM and IT Asset Management modules, required
General knowledge of the ServiceNow platform, including configuring application development, integration, and automation
General knowledge of ServiceNow ITSM, ITOM, and/or ITAM modules for implementation and configuration or customization
General knowledge of Information Technology Infrastructure Library (ITIL) v4 framework
Ability to apply analytical and problem-solving skills with the ability to identify and assess risks and develop preventative measures
Ability to work under general supervision
Ability to manage multiple tasks with exacting deadlines in a fast-paced environment
Ability to demonstrate excellent and effective customer service skills
Ability to maintain confidentiality
Ability to work effectively and demonstrate flexibility in a continually changing environment
Ability to demonstrate attention to detail
Ability to communicate effectively both verbally and in writing with all levels of the organization, including technical and non-technical stakeholders
Skill in using computer and Microsoft Office products, including Word, PowerPoint, and Excel
Preferred
Professional certification or training in ITILv4, ITSM, ServiceNow CSA, ServiceNow Certified Application Developer, or ServiceNow Implementation Specialist
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
1001-5000 employees
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Leadership Team
Eric Munson
Senior Vice President, government and institutional banking
Recent News
2026-01-07
2026-01-07
2025-12-26
Company data provided by crunchbase