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Lutheran Life Communities · 1 day ago

Community Ops and Guest Relations Manager | Senior Living

Arlington Heights, IL

Full-time

Onsite

Mid Level

$75K/yr - $85K/yr

Lutheran Life Communities is a faith-based, mission-driven organization that values teamwork and guest experience. They are seeking a Community Ops & Guest Relations Manager to lead community operations, guest relations, and admissions coordination while ensuring a welcoming environment for residents and guests.

Elder CareHealth CareHome ServicesNon ProfitReligionResidential

Responsibilities

Oversee and support reception and guest relations functions

Coordinate admissions, onboarding, and orientation processes

Serve as a key point of contact for visitors, applicants, and new hires

Manage pre-employment checks, documentation, and compliance activities

Support onboarding, training enrollment, and orientation logistics

Maintain accurate records, reports, and administrative systems

Promote Lutheran Life Communities’ mission, ministry, and core values

Actively participate in and model the Grace in Action program

Qualification

Senior living experienceHealthcare experienceCustomer service skillsMicrosoft Office proficiencyManage prioritiesComfort with older adultsCommunication skillsOrganizational skillsConfidentiality