Allstate · 1 day ago
SIU Special Investigation Unit – Investigation Adjuster Consultant
United States
Full-time
Remote
Mid Level
$54K/yr - $105K/yr
3+ years expAllstate is a company dedicated to protecting families and their belongings from life’s uncertainties. They are seeking an Investigation Adjuster Consultant responsible for investigating and analyzing claims referred to the Special Investigation Unit for potential fraud.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Claims Documentation: Summarize documents and maintain accurate claim files with notes, evaluations, and decisions
Customer Interaction: Address moderately complex customer concerns and inquiries
Fraud Assessment: Review investigation findings to determine if fraud denial is warranted
Investigations: Conduct thorough investigations, including background checks, and scene inspections
Data Analysis: Utilize analytical tools to identify and validate fraud indicators
Vendor Management: Manage vendor relationships and monitor performance
Claim Decisions: Make informed decisions on claims and pursue restitution when necessary
System Updates: Enter claim data into SIU systems and update files with investigation outcomes
File Resolution: When fraud is not substantiated or evidence is insufficient, return the file to the market claims office for continued handling and settlement
Qualification
Preferred
Ability to work across all U.S. time zones
Strong negotiation and conflict resolution skills
3 -5 years of auto insurance claim handling experience
Proven ability to manage a high-volume workload while handling complex claims
Experience conducting recorded interviews and witness statements
Strong analytical and critical thinking skills for evaluating information
Excellent customer service and communication skills (written and verbal)
Ability to thrive in a fast-paced environment and manage multiple priorities effectively
Bachelor's degree in criminal justice, Law, or a related field preferred
Appropriate licensing is not required but is preferred. Successful candidate will be required to obtain all appropriate licenses upon hire
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2025-12-20
2025-11-27
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