AV Conferencing Engineer jobs in United States
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Cognizant · 2 days ago

AV Conferencing Engineer

Cognizant is seeking an AV Conferencing Engineer responsible for designing, implementing, and maintaining enterprise-grade AV solutions. The role involves ensuring reliable communication experiences and collaborating with various stakeholders to deliver effective conferencing support.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
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Responsibilities

Design and configure AV systems including microphones, speakers, cameras, displays, and control systems
Ensure compatibility with IT infrastructure and networking standards
Prepare documentation for AV layouts, wiring diagrams, and system configurations
Install and commission AV hardware and software in conference rooms and collaboration spaces
Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)
Perform device resets and firmware updates as needed
Provide real-time technical support for video conferencing sessions and live events
Maintain hotline support for AV-related incidents and ServiceNow requests
Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems
Conduct routine health checks on AV systems, including testing microphones, cameras, and displays
Monitor system performance and apply patches/upgrades following change management processes
Support high-profile meetings and webinars by managing AV setups and providing dry runs
Operate in-house and portable AV systems during live events
Maintain AV inventory and update user guides and SOPs
Ensure compliance with organizational security and operational standards
Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing
Engage with stakeholders to understand their needs and provide tailored IT solutions
Monitor system performance and implement improvements to enhance efficiency and reliability
Stay updated with the latest technology trends to drive innovation and continuous improvement

Qualification

AV system designAV hardware installationVideo conferencing supportNetworking standardsTechnical troubleshootingStakeholder engagementSystem monitoringContinuous improvementDocumentation skills

Required

Design and configure AV systems including microphones, speakers, cameras, displays, and control systems
Ensure compatibility with IT infrastructure and networking standards
Prepare documentation for AV layouts, wiring diagrams, and system configurations
Install and commission AV hardware and software in conference rooms and collaboration spaces
Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)
Perform device resets and firmware updates as needed
Provide real-time technical support for video conferencing sessions and live events
Maintain hotline support for AV-related incidents and ServiceNow requests
Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems
Conduct routine health checks on AV systems, including testing microphones, cameras, and displays
Monitor system performance and apply patches/upgrades following change management processes
Support high-profile meetings and webinars by managing AV setups and providing dry runs
Operate in-house and portable AV systems during live events
Maintain AV inventory and update user guides and SOPs
Ensure compliance with organizational security and operational standards
Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing
Engage with stakeholders to understand their needs and provide tailored IT solutions
Monitor system performance and implement improvements to enhance efficiency and reliability
Stay updated with the latest technology trends to drive innovation and continuous improvement
Legally authorized to work in USA without requiring employer sponsorship, now or at any time in the future

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase