Member Experience Manager - Greenwich, CT jobs in United States
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Industrious · 1 day ago

Member Experience Manager - Greenwich, CT

Industrious is the largest premium workplace-as-a-service provider, dedicated to creating great days for teams of all sizes. The Member Experience Manager is responsible for solving problems, driving momentum, and creating exceptional experiences for members while managing local marketing initiatives and fostering community connections.

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Responsibilities

You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next

Qualification

Consultative salesLocal marketing initiativesEvent planningCommunity engagementResilienceAttention to detailTeam collaboration

Required

Candidates must live within an easy commute of Greenwich, CT
You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking
Your drive makes you excited to connect with the broader business community
You're proud to represent Industrious in your local market and actively identify potential members
Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs
You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen
You love to help
You'll be making connections in your local community to drive awareness and brand recognition in a new market
Your ability to foster and maintain meaningful connections will ensure the success of launching a new business
This Member Experience Manager will drive local marketing initiatives in partnership with Sales, Marketing, and Operations teams during this phase
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
You know what your community loves and pull together programming that they enjoy and are proud of
No member request is too big or too small for you to handle
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient. You know growth only comes from embracing challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next

Benefits

Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Many other benefits, subject to applicable eligibility criteria and company policies.

Company

Industrious

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Industrious is a premium flexible workspace provider that redefines the workplace experience.

Funding

Current Stage
Late Stage
Total Funding
$422M
Key Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M

Leadership Team

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Jamie Hodari
CEO and Co-Founder
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Gentry Long
Chief Commercial Officer (CCO)
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Company data provided by crunchbase