Bob's Discount Furniture · 1 day ago
Sales Associate - Guest Experience Specialist
Reynoldsburg, OH
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrBob's Discount Furniture is seeking a Guest Experience Specialist to join their team. This role combines consultative sales with essential operational and visual merchandising tasks, requiring energetic and self-motivated individuals to thrive in a collaborative environment.
FurnitureHome Decor
Responsibilities
Engage with customers in a friendly, low-pressure manner, building rapport to understand their needs and guide them through the sales process. Sell according to the “Bob’s Way”
Involve Store Management in the sales process to help overcome customer objections and assist with closing the sale
Maintain a positive, enthusiastic, and respectful demeanor in all interactions with customers and colleagues
Achieve monthly sales goals and key metric targets (e.g., Conversion, Goof, BWtP, Acima)
Maintain an expert-level knowledge of all Bob’s Discount Furniture products, pricing, and policies
Contribute to the ongoing effort to maintain the store's appearance, including straightening, light cleaning, and identifying damaged merchandise
Perform operational tasks such as pricing and tagging merchandise, assisting with assembly, loading guests and moving/relocating products on the outlet/showroom floor
Collaborate with store management and teammates to improve sales performance and maintain outlet/showroom standards
Actively assist in conducting inventory and staging the outlet/showroom for new merchandise in accordance with visual guidelines
Utilize digital tools and point-of-sale systems to manage sales and track customer orders
Adhere to all safety requirements and procedures of Bob’s Discount Furniture
Attend and participate constructively in all scheduled meetings, workshops, and training sessions
Arrive at work on scheduled days, on time, in proper attire and work scheduled shift. This includes working all weekends and major holidays, unless specified otherwise by management
Qualification
Required
Customer-Focused: Strong interpersonal skills with a passion for providing excellent customer service
Sales Acumen: Experience in a sales environment, with a consultative approach to selling
Dependable & Proactive: Energetic, self-motivated, and able to work independently while contributing to the overall team success
Organized: Strong time management and organizational skills, with the ability to handle multiple tasks efficiently
Team Player: Excellent communication and collaboration skills to work effectively with colleagues and management
Tech Savvy: Basic computer proficiency and comfort with digital tools and point-of-sale systems
Physical Ability: Must be able to stand and walk for extended periods, and lift and move objects up to 50 lbs unassisted
Must be at least 18 years old
This role requires a flexible schedule, including evenings, weekends, and holidays
Preferred
Previous retail or commission-based sales experience
Experience with customer relationship management (CRM) tools
Bilingual communication skills
Benefits
Medical, Dental, and Vision insurance.
Vacation, sick days, holidays, and your birthday.
401(k) Profit Sharing Plan with a generous company match.
Emergency financial assistance programs (Bob’s Helping Hand & Bail Out), Employee Assistance Program, and employer-paid Life Insurance.
On-demand learning, professional development, and tuition reimbursement.
Starting on Day 1.
Company
Bob's Discount Furniture
Bob's Discount Furniture is a privately owned chain of furniture stores in the United States.
Founded in 1991
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-12-30Acquired
Leadership Team
Bill Barton
President and CEO
Austin Fredenrich
Talent Acquisition Partner
Recent News
GlobeNewswire
2026-01-05
The Morning Call
2025-11-27
Company data provided by crunchbase