FirstService Residential · 2 weeks ago
Vice President, Master Planned Communities
Orlando, FL
Full-time
Onsite
Director/Executive
$165K/yr - $175K/yr
7+ years expFirstService Residential is seeking a Vice President for Master Planned Communities who will lead all community management business efforts and have direct responsibility for property management teams. The role involves providing strategic direction for sustainable growth, building relationships with Board members, and promoting the company's services in the marketplace.
Property ManagementReal Estate
Responsibilities
Provide overall senior leadership and strategic direction of the association management business to deliver long-term, sustainable growth
Build, mentor, and lead a team of Regional Directors (RDs), and through them Community Association Managers, to deliver our service culture and results-based accountability
Form strong relationships with the Board of Directors at all assigned properties in support of delivering an exceptional level of service resulting in measurable client satisfaction and retention objectives being met
Partner with Business Development Director(s) to plan and deliver long-term, sustainable growth in the market through both developers and existing communities
Ensure that our company’s ancillary services are understood and offered by the RDs to their respective properties
Understand and own the annual business plan. Drive financial performance to achieve targeted objectives and execution of initiatives as committed to in the business plan
Attract, develop, and retain high performers within the organization. Ensure HR and communication processes are in place to actively engage with associates and manage a growing service organization
Actively promote and represent FirstService Residential in the marketplace to build our presence and reputation within the broader community, as well as with professionals and vendors serving our industry
Qualification
Required
Minimum of 7 years of senior management and executive leadership experience
Preferred experience within residential property management, hospitality, commercial or facilities management, real-estate services, food and beverage or other service-based industries
Must have proven experience in the development of and performance management of highly successful teams, with at least 5-8 direct reports for 5 or more years
Proven success in delivering client service across a multi-location business including associate training and team engagement
Proven track record in leading and delivering sales and business growth
Development and execution of change management initiatives with a focus on service delivery and customer service
At least 5 years' experience in managing a P&L and the drivers of profitable service delivery
Creation and execution to a long-term and annual business plan (including financial plan 'budget')
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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