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Crossover · 1 day ago

Director of Parent Engagement & Advocacy, Alpha - $200,000/year USD

Jacksonville, FL

Full-time

Onsite

Lead/Staff, Director/Executive

$200K/yr - $200K/yr

5+ years exp

Crossover is a company dedicated to transforming education through innovative approaches. The Director of Parent Engagement & Advocacy will manage the parent journey at a single campus, focusing on building relationships, facilitating information sessions, and ensuring families are supported throughout their experience.

Information Technology & Services

No H1B

Responsibilities

Managing the complete parent journey—from initial contact through sustained engagement—for a single campus

Delivering persuasive information sessions and individual consultations that transform interested parents into dedicated supporters

Acting as the main parent liaison—addressing concerns, enhancing satisfaction, and ensuring every family feels valued and supported after enrollment

Establishing trust and visibility through consistent on-site engagement, local community partnerships, and targeted outreach efforts

Mobilizing parent advocates to expand referrals and strengthen community influence

Qualification

Educational outreach experienceParent engagement strategiesCommunity advocacyVerbal communicationWritten communicationTrust buildingDecision-making guidanceRelationship cultivation

Required

Currently reside within commuting distance of one of these campuses, or are willing to relocate to: San Francisco, CA; Santa Barbara, CA; Palo Alto, CA; Piedmont, CA; Roswell, GA; Bethesda, MD; Charlotte, NC; Austin, TX; Brownsville, TX; Fort Worth, TX; or Kirkland, WA

Legally authorized to work in the U.S. without sponsorship

5+ years of experience with families in educational outreach or enrollment

Exceptional verbal and written communication skills

Proven ability to earn trust and guide sophisticated decision-making

Deep belief in Alpha's accelerated, high-expectation learning model