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Blue Cross Blue Shield of Massachusetts · 1 day ago

Vice President, Total Rewards and HR Operations

Boston

Full-time

Onsite

Senior Level, Lead/Staff

$316K/yr - $386K/yr

10+ years exp

Blue Cross Blue Shield of Massachusetts is seeking a Vice President of Total Rewards and HR Operations, who will be a strategic and hands-on leader responsible for the design, implementation, and administration of the company's comprehensive total rewards and HR operations strategies. This role is crucial in attracting, retaining, and motivating top talent by ensuring competitive and compliant compensation and benefits.

AssociationCommunitiesHealth InsuranceInsuranceMedicalNon Profit

Responsibilities

Partner with the Chief People Officer (CPO) and executive leadership to develop and execute a forward-looking total rewards strategy that supports the company's mission and growth objectives

Provide strategic direction and oversight for all compensation, benefits, retirement, health and wellness, and absence management programs

Provide strategic HR leadership during the evaluation and integration of external partnerships and collaborations aimed at building key organizational capabilities

Lead and champion change management efforts associated with the evolution of total rewards programs and HR systems to ensure successful adoption and a positive employee experience

Serve as a key advisor and provide primary support to the Human Resources and Compensation Committees of the Board of Directors, preparing and presenting materials on executive compensation, total rewards strategies, and other relevant governance topics

Lead the HR Operations and HRIS functions to ensure efficient and effective delivery of HR services, leveraging technology and automation to enhance the employee experience

Own and evolve the company's total reward philosophy, including job architecture, salary structures, and incentive programs

Lead the annual compensation planning process, including salary adjustments, bonus payouts, and long-term incentive awards

Conduct market analysis and benchmarking to ensure compensation programs are competitive and equitable

Champion the company's commitment to pay equity and transparency, ensuring clear, open, and consistent communication with candidates and associates in alignment with the Total Rewards Philosophy

Ensure compliance with all federal, state, and local regulations related to compensation

Oversee the design, administration, and communication of all health and welfare plans, retirement programs, and wellness initiatives

Champion a holistic approach to employee well-being, including physical, mental, and financial health

Manage relationships internally with sales and finance and externally with vendors, to ensure high-quality service and cost-effective solutions

Ensure compliance with all relevant regulations, including ERISA, ACA, COBRA, and HIPAA

Lead the HRIS function, setting the strategy for HR technology and ensuring the optimal use, integration, and enhancement of our HRIS platform (Workday) and other HR systems

Drive a roadmap of continuous improvement and innovation in all HR systems and processes to enhance scalability, efficiency, and data accuracy

Ensure the seamless execution of all HR operational processes, from onboarding to offboarding

Qualification

Total Rewards StrategyHR Operations LeadershipHRIS ManagementCompensation PlanningRegulatory ComplianceAnalytical SkillsChange ManagementFinancial AcumenPartnership IntegrationLeadershipCommunication

Required

A bachelor's degree in human resources, Business Administration, Finance, or related experience is required

A minimum of 10-15 years of progressive experience in Total Rewards and HR Operations, with at least 5-7 years in a senior leadership role

Experience in the health insurance or healthcare industry is strongly preferred

Professional certifications such as Certified Compensation Professional (CCP), Certified Benefits Professional (CBP), or SHRM-SCP are highly desirable

Ability to think strategically and develop a long-term vision for total rewards and HR operations that aligns with the company's goals

Proven ability to lead, mentor, and develop a high-performing team across multiple functions

Demonstrated expertise in leading organizations through significant changes to systems, processes, or compensation and benefits philosophies

Strong analytical and problem-solving skills, with the ability to translate data into actionable insights

Experience in leading HR due diligence and integration processes for strategic partnerships and collaborations, ensuring seamless cultural and operational alignment

Excellent communication and presentation skills, with the ability to influence stakeholders at all levels, including the Board of Directors

Demonstrated ability to communicate complex topics in a simple and transparent manner across the organization

A strong understanding of the financial implications of compensation and benefits programs

Deep knowledge of all relevant laws and regulations governing compensation and benefits programs