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Capps Plumbing and Sewer, Inc. · 1 day ago

Senior Business Analyst (IT Business Analyst III)

Texas Education Agency1701 NORTH CONGRESS AVENUE

Full-time

Onsite

Mid, Senior Level

4+ years exp

Capps Plumbing and Sewer, Inc. is associated with the Texas Education Agency, which aims to improve outcomes for all public-school students in Texas. The Senior Business Analyst will work on applications that serve educators and school districts, gathering data and managing compliance oversight to support the agency's initiatives.

CommercialCustomer ServiceProperty ManagementResidential

Responsibilities

Analyzes user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems

Elicits requirements using joint application development (JAD), interviews, document analysis, surveys, use cases, competitive product analysis, and workflow analysis

Transforms information from elicitation sessions into business and functional requirements, use cases, user stories, software requirements specifications documents, wireframes, and mockups

Acts as a mentor to peers and colleagues in disseminating best practices and proactively seeks out training opportunities

Uses TEA tools, such as Jira and Modern Requirements, to manage the change control process, participate in the SDLC, and track and communicate requirements status

Qualification

Business analysisRequirements elicitationSoftware development life cycleAgile methodologiesAdvanced writing skillsAnalytical skillsUse case developmentCustomer relationship buildingChange managementResearch skillsInterpersonal skillsOrganizational skillsMentorshipCommunication skillsNegotiation skillsProblem-solving skillsTeam collaboration

Required

Graduation from an accredited four-year college or university

At least four [4] years of experience as a dedicated business analyst: eliciting requirements from interviews with customer writing system requirements documents based on the interviews leading a complete and detailed analysis of business processes is required

Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military

Senior-level experience with implementing current business analysis practices for elicitation, analysis, specification, verification, and management

Advanced writing skills to communicate information effectively to program area customers, managers, and technical staff

Senior-level interviewing, facilitation, and observation skills for understanding customer needs and building relationships

Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a more general understanding

Senior-level experience with software development life cycle and systems development life cycle concepts

Understanding of requirements engineering according to software lifecycle methodologies in a team environment, including Agile

Experience and skill in analyzing and evaluating complex information technology programs, policies, and issues and developing workable solutions

Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with a rapidly changing environment

Interpersonal skills to help negotiate priorities and to resolve conflicts among project stakeholders

Proven experience developing use cases

Ability to work on multiple projects in parallel and work constructively as part of a team or teams to coordinate with developers and business users to analyze system characteristics

Ability to verbally communicate technical concepts to professional, non-technical clients or program areas