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Bally’s Corporation · 1 day ago

Slot Attendant - Part Time

Lincoln, RI

Part-time

Onsite

Entry Level

$16/hr - $16/hr

1+ years exp

Bally’s Corporation is a global casino-entertainment company with a diverse portfolio of casinos and interactive gaming services. The Slot Attendant will promote customer service and assist guests on the gaming floor to enhance their experience.

CasinoGamblingHospitalityOnline GamesResorts

Responsibilities

Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries

Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes

Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests

Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity

Act professionally when making radio transmissions

Return all unclaimed VLT tickets to a Floor Supervisor

Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing)

Perform other duties as assigned by Gaming Management

Recognize and respond to minors in the Casino (under the minimum age of 18 years old)

Recognize signs of problem gaming and alcohol intoxication

Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation

Demonstrate knowledge concerning attractions, special events and services available in the local community

Qualification

Video Lottery TerminalsCustomer service skillsBasic mathTwo-way radio operationEffective working relationshipsEnglish fluency

Required

High school degree required

One (1) year experience in a Gaming facility

18 years of age

Possess a thorough understanding of the RI Lottery Video Terminal Procedures pertaining to the Gaming operation

Demonstrate the ability to understand and comply with departmental and company rules and regulations, and policies and procedures

Demonstrate the ability to maintain effective working relationships with staff

Demonstrate the ability to perform basic math

Demonstrate the ability to operate a two-way radio

Must secure appropriate Mandated Rhode Island Department of Business Regulations License

Must demonstrate the ability to access all areas of the property, and in some instances, in a rapid manner

Must be able to speak and write fluently in the English language

Must demonstrate the ability to maintain physical stamina and proper mental attitude to work under pressure and/or when dealing with difficult situations and meeting deadline

Must be able to stand and/or walk for prolonged periods of time and to frequently bend, reach and kneel

Must maintain a professional, well-groomed appearance, adhering to the Twin Rivers appearance standards

Must possess normal vision and hearing range

Must demonstrate regular, predictable attendance