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Crossroads Church (Cincinnati, OH) · 2 days ago

Engagement Director

Florence, KY

Full-time

Onsite

Director/Executive

Crossroads Church is a growing multi-site, interdenominational church. The Engagement Director is responsible for leading the team to create warm and welcoming environments where seekers can connect with the community, guiding the volunteering and community groups' cultures within Crossroads.

Religious Institutions

Responsibilities

Develop and nurture your leaders and encourage volunteers that foster growth for the leaders and their teams

Manages the engagement or new profile list to engage with each new sign-up within 1 week, offering to meet in-person and beginning a guiding relationship to get them into community

Owns consistent execution of greeting and assisting new guests in having a great first experience to whatever their needs may be. Train, recruit and succession planning for volunteers

Able to throw a great party/event and/or weekend experiences that foster connection and relationships; Connect and Social Events. Contributes to the execution of additional events outside of the weekend that help connect new community (i.e. Movies Nights, Volunteer Celebrations, etc.)

Helps build an invigorating Volunteer Culture

Continuously building the teams of Engagement by inviting and welcoming new members to the team and casting vision for how serving helps in growing attendees into connected and growing Christ Followers

Follows up and mobilizes to engage in one or more of the seven proven practices

Approach the work through the lens of “what does love feel like on the weekend for someone new or a seeker?” Benchmark other like (secular) organizations that welcome large numbers effectively into their spaces

Ensure and train all site ministry teammates are following the engagement guidelines. As well ensuring each site event has onramps for people to get engaged (ex. Offering QR code, Tent, Cards, etc.) as a way for people to get plugged into our church

Oversees leaders across multiple teams (Welcome Center + Atrium Team, Connect Event Connectors, Connect Event Hosts, Events & Projects Team, Follow-Up Team, and Volunteer 101 Facilitators) and will major in reproducing self leaders

Qualification

Vision castingEvent planningRelationship buildingBudget managementCommunication skillsOrganizational skillsServant leadershipProblem solvingTeam collaborationFlexibility

Required

College Graduate

Cast vision to volunteers so they understand how performing the task fits into the bigger Crossroads vision

Develop authentic ongoing relationships with leaders and volunteers of ministry teams and their administrative teams

Work collaboratively with all ministries and site teams

Excellent oral and written communications skills

Ability to manage a large budget

Self-motivated and able to manage multiple tasks

Organized, disciplined with priorities, meticulous attention to detail

A connector of people personally; known for being the person everyone knows

Takes initiative to understand departmental objectives, adapts to a fluid environment, and proactively solves problems

Willing to take direction, humble and positive, mature judgment and winsome personality

Disciplined with priorities

Willing to fully integrate into the Crossroads community at large

Performs independently and excellently without close supervision

Communicates clearly, directly and honestly, even under stress, and does so with a sustained positive attitude and demeanor

Possesses a strong ethic of servant leadership and a passion for shared team goals

Performs effectively under pressure, and against strict time constraints

Must be able to walk up to 5 miles, standing, climbing, lifting, pulling, and/or pushing, carrying, reaching, and stooping as duties required

Must be able to lift up 25 to 50 lbs

Must be willing to work Sunday through Thursday and some outside hours as well as work in the public

Mission Oriented: Committed to the Crossroads mission and expectations in the staff 'I Promise' document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity

Availability: Expected to work outside of 'normal' schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc

Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor

Personal Leadership: Envisions, energizes, and enables others to operate at full potential

Collaborative Self-starter: Thrives as an individual contributor and works well on a team

Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems

Humility: Puts others above self and takes ownership of mistakes

Learner: Desires growth and learning from others

Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities