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NEOGOV · 2 weeks ago

Human Services Coordinator (Family Success Administration Division)

FL 33065, FL

Full-time

Onsite

Entry Level

$57K/yr - $90K/yr

1+ years exp

Broward County is seeking qualified candidates for a Human Services Coordinator position in the Human Services Department's Family Success Administration Division. The role involves providing advanced social case management, counseling, and coordination of services in an assigned human services program, ensuring compliance with policies and connecting customers to community resources.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide holistic and comprehensive case management services, including intake, assessment, care, and discharge planning

Screen contacts/customers to determine eligibility for assistance in a fast-paced setting, including obtaining, reviewing, and verifying documents submitted to ensure compliance with Division policies and procedures

Analyze financial documents, formulate budgets, and calculate monthly income and expenses

Maintain a case load, including frequent customer contact and field visits

Connect customers with needed and available community resources

Create a record and input customer data in the electronic record system according to established time frames

Process requests for disbursement of funds for eligible customers

Conduct customer follow-ups

Participate in case staffings and consultations

Conduct outreach and networking services

Act as team lead as needed

Assist with collecting and reviewing applications for energy assistance (LIHEAP) as needed

Ensure that all forms are completed accurately and timely by customers and staff

Data entry into various information management systems

Prepare reports

Participate in professional development trainings/classes on an ongoing basis

Perform related work as assigned

Qualification

Social case managementCounselingMental health experienceBachelor's degreeBilingual (English/Spanish)

Required

Requires a Bachelor's degree from an accredited college or university with major coursework in mental health counseling, marriage and family counseling, counseling education, social work, psychology, gerontology, or other closely related field based upon area of assignment

Requires one (1) year of direct client social case work/counseling in either an addiction/substance abuse treatment or mental health facility/program, crisis intervention or clinical setting, or in a community resource eligibility center based upon area of assignment

Required to have a valid Florida Class E Driver's License