Tata Consultancy Services · 1 day ago
Site Reliability Engineering Manager
Miami, FL
Full-time
Onsite
Director/Executive
$120K/yr - $140K/yr
10+ years expTata Consultancy Services is seeking a Site Reliability Engineering Manager to lead their SRE team. The role involves implementing automation and self-healing systems, designing observability dashboards, and mentoring SRE engineers while ensuring adherence to SLAs and continuous improvement efforts.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Lead implementation of automation and self-healing deliverables across teams
Design and drive observability dashboards and proactive alert systems
Define, track and report SLA adherence, MTTR, and ticket lifecycle metrics
Establish an incident audit and RCA review processes with version control
Coordinate cross-functional teams in incident escalation and resolution
Mentor SRE engineers and drive continuous improvement efforts
Ensure usage of standardized templates for knowledge management and RCA
Implement risk-based testing strategies and shift-left practices
Qualification
Required
10 + Years of experience
.NET and Java frameworks experience
Proven leadership managing SRE and DevOps teams
Incident and problem management using ServiceNow
Expertise in Observability: AppDynamics, PagerDuty, Grafana, Splunk
Deep understanding of CI/CD with Azure ADO, GitHub, Maven, Gradle
Automated regression and performance testing experience with Selenium, JMeter
Experience building self-healing systems
Strong skills in root cause analysis (RCA) and problem identification
Ability to define and enforce SLAs and response metrics
Document and maintain version-controlled knowledge repositories
Exposure to self-healing systems in SRE or DevOps context
Kanban Methodology
Self-Healing
Ticketing Automation
Observability Dashboard
Proactive incident & problem analysis framework
Dynamic Thresholds
Event Log Management
Test Data Quality & Automation
MTTR Dashboard
Preferred
Certifications in AWS/GCP/Azure
Experience working in a Travel/Tourism industry
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
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