Grand Canyon Education, Inc. ยท 1 day ago
Technology Services - IT Support (Staff) NFWS
AZ Phoenix
Full-time
Onsite
New GradGrand Canyon Education, Inc. is seeking an IT Support Tech to support the mission of Grand Canyon University through GCE's Technology Services department. The role involves providing technical assistance to staff, ground students, and faculty, as well as diagnosing and resolving various technical issues.
Education
Responsibilities
Diagnose and resolve technical issues with email systems, MS Office applications, printing, GCU specific applications, telecommunications issues and equipment
Educate staff on proper use of hardware and software
Perform upgrades and maintenance on systems to ensure optimal performance
Identify and escalate requests/incidents, track and route them appropriately
Log all interactions with end users documenting issues, troubleshooting steps, and resolution
Qualification
Required
Previous technical and customer service experience helpful
Working knowledge of Windows 10, Windows 11, and Microsoft Office 365 helpful
Be able to type 40 wpm
Ability to learn quickly
May be asked to work in different locations (transportation helpful)
Enrolled at GCU as a full-time student in a bachelor's program or master's program
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
Maintain good financial and academic (SAP) standing with the University
Company
Grand Canyon Education, Inc.
Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector.
Founded in 1983
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Endeavour Capital
2008-11-21IPO
2005-01-01Private Equity
Leadership Team
Dilek Marsh
Chief Technology Officer
Andrea Oliver
HR Business Partner
Recent News
2025-12-15
2025-11-07
2025-11-07
Company data provided by crunchbase