Chewy · 1 day ago
Practice Manager II
Plantation, FL
Full-time
Onsite
Mid, Senior Level
3+ years expChewy Vet Care is changing the veterinary care experience with new veterinary practices. The Practice Manager will support staff, oversee operational performance, and ensure high-quality client interactions while maintaining clinic standards.
E-CommercePetRetail
Responsibilities
Responsible for supporting the paraprofessional staff in implementing the outlined policies and procedures, utilizing integrated technology, and managing the practice operational functions
Work with regional and corporate leadership to provide support and continuous development for the practice team
Provide staff management with a primary responsibility of overseeing their operational performance and coordinate work schedules for the team
Demonstrate team support and care for others’ work experiences by conducting staff reviews, handling their concerns, and mentoring Team Members with their career development
Lead team coordination of inventory cycle counts and fulfill inventory needs requests
Engage with clients to ensure they receive the ultimate treatment and resolve conflicts or complaints
Ensure the equipment and clinic are well maintained, and OSHA guidelines are followed
Guide team with following the practice’s Standard Operating Procedures (SOPs) and Standards of Care (SOC); review SOPs and practice metrics to help improving their performance
Communicate clearly and respectfully with clients and Team Members
Be a PIMS administrative super-user and provide assistance to others on the team in their use of the technology
Act responsibly giving the pharmacy holdings of the practice
Participation in self-development courses and Chewy Vet Care required compliance training
Perform related duties and assignments by management
Oversee operating, safety, and compliance procedures as required by applicable law and Chewy Vet Care processes and policies
Position may require some travel
Qualification
Required
Successful completion of the CVPM program and current certification is preferred
Ability to meet the qualifications for the CVPM designation
3+ years of experience as a Practice Manager in practice
2 years of supervised experience with veterinary radiation machines preferred
Experience mentoring and leading others
Ability to connect with clients and demonstrate empathy and compassion
Ability to manage conflict resolution
Excellent verbal / written communication, observational, and analytical skills
Thrive in a fast paced, self-starter environment
Standing or walking up to 80% per shift
Frequently lift up 50 to 70 pounds using an optional team lift
Occasionally lift greater than 70+ pounds using a team lift
Stand, push, pull, carry, squat, and kneel
Preferred
Successful completion of the CVPM program and current certification is preferred
2 years of supervised experience with veterinary radiation machines preferred
Benefits
Competitive benefits
Scheduling options that fit your lifestyle
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Jim Nelson
Director
Recent News
2026-01-07
2026-01-06
The Motley Fool
2026-01-02
Company data provided by crunchbase