Technical Integration Manager jobs in United States
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Regard · 2 weeks ago

Technical Integration Manager

Regard is on a mission to bring world-class healthcare to everyone, and they are seeking a Technical Integration Manager to provide project management support for customer integration and onboarding. This role involves managing technical integrations, fostering client relationships, and ensuring a world-class client experience.

Artificial Intelligence (AI)Electronic Health Record (EHR)Generative AIHealth CareMachine LearningSoftware
badNo H1Bnote

Responsibilities

Lead and support the technical integration of new and existing clients, including project planning, integration, configuration, User Acceptance Testing (UAT), go-live, and post-launch activities
Manage customer environments end-to-end, handling setup, validation, and ongoing troubleshooting of connectivity, configuration, and data integration issues
Act as the primary point of contact for all technical project communications, providing regular updates to internal stakeholders and client IT teams or leadership
Guide clients and technical teams through FHIR integrations and clinical data mapping, offering hands-on support beyond documentation and leading weekly technical review calls
Foster strong relationships with clients and users to drive adoption, promote advocacy, and ensure the product’s value is communicated across stakeholders
Maintain deep product expertise to support user training, answer technical questions, and recommend tailored solutions that meet client needs
Continuously identify and improve gaps in integration and implementation processes, contributing to the development of scalable, repeatable best practices
Support cross-functional initiatives and step into non-standard responsibilities as needed to ensure project and team success — from issue triage to ad-hoc team collaboration

Qualification

Technical integrationPythonProject managementFHIR integrationsData analysisEMR familiarityGitLabJiraExcelGoogle AppsMacOS terminalCommunication skillsTeam collaboration

Required

4+ years professional experience in technical integration, project management, or other relevant experience, with 1+ years in a healthcare environment
1+ years of coding/scripting (e.g., Python) experience
Experience with PyCharm, GitLab, Jira, Excel, Google Apps (Sheets, Docs, Slides, Drive, etc.)
Basic command line proficiency in macOS terminal (zsh/bash)
Experience leading meetings with client stakeholders
Located within 50 miles of a major airport and willing to travel to client sites, as needed (25% of time)

Preferred

Experience with hospitals and/or health systems
Familiarity with EMR companies such as Epic/Cerner
Proven ability to run data analyses to support project success tracking
Excellent written and verbal communication
Ability to respectfully debate ideas, take pragmatic approaches, and work hard to accomplish goals with your team
Passionate about learning, improving, and helping your team do the same
Excited about working with a nimble, small team in a dynamic startup environment

Benefits

Eligible for equity
99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
18 PTO days/yr + 1 week holiday break
Monthly health & wellness budget
Company-sponsored team retreat + social events
A sabbatical program

Company

Regard

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Regard is an IT company that uses AI to diagnose and generate accurate notes for doctors to improve patient care and reduce burnout.

Funding

Current Stage
Growth Stage
Total Funding
$81.42M
Key Investors
Oak HC/FT
2024-06-11Series B· $61M
2022-06-29Series A· $15.3M
2021-02-02Seed· $5M

Leadership Team

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Eli Joseph
Co-founder and CEO
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Nate Wilson
Co-Founder
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Company data provided by crunchbase