DHL Supply Chain · 1 day ago
Customer Service Representative
New York, NY
Full-time
Onsite
New Grad, Entry Level
$26.08/hr - $26.08/hr
0+ years expDHL Supply Chain is seeking a Customer Service Representative to process orders and fulfill customer needs. The role involves providing product, service, and transit information to customers and acting as a liaison to resolve issues.
DeliveryLogisticsSupply Chain Management
Responsibilities
Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
Maintain customer records and update account information
Maintain financial accounts by processing customer adjustments
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management
Perform other duties as assigned
Qualification
Required
High School Diploma or Equivalent
0-12 months of system, data entry or reporting experience
Preferred
0-12 months of warehouse experience
Company
DHL Supply Chain
DHL Supply Chain is a logistics specialist that provides warehousing, transportation, and integrated services components.
Founded in 1969Westerville, Ohio, USA
10001+ employees
H1B Sponsorship
DHL Supply Chain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (37)
2023 (41)
2022 (27)
2021 (20)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
unknown2005-12-14Acquired
Leadership Team
Hendrik Venter
Chief Executive Officer
Orkun Saruhanoglu
CEO Middle East & Africa
Recent News
Digital Commerce 360
2026-01-07
2025-12-30
Company data provided by crunchbase