Chase · 4 days ago
Senior Client Solutions Architect Associate - Payments
1880 John F Kennedy Blvd, Philadelphia, PA, 19103, US
Full-time
Onsite
Mid, Senior Level
$84K/yr - $116K/yr
3+ years expChase is a leading financial institution offering innovative solutions in banking and finance. They are seeking a Senior Client Solutions Architect Associate in Healthcare Payments to innovate and support the sales process by architecting comprehensive product solutions for clients with complex challenges.
BankingFinancial Services
Responsibilities
Execute the configuration and modification of the firm’s existing products and solutions, often in partnership with Technology, to address complex client use cases
Develop training materials and collateral to support Revenue teams
Oversee the aggregation and analysis of relevant client and market data to help the Solutions team deliver impactful solutions
Engage with technical roles on client teams to field and answer product-related queries
Apply a consultative approach with clients, assisting in understanding their current and future needs, and guiding them through complex technical decisions, best practices, and architectural standards
Support the development of highly detailed solution design documentation (e.g., Project Charters or Statements of Work) by gathering information on project complexity, technology stack, client objectives, and desired outcomes
Develop foundational knowledge of healthcare commercial receivables, consumer receivables, and payables products and capabilities, while staying informed about client needs and industry trends
Demonstrate strong organizational skills in a fast-paced environment, effectively managing multiple projects and deliverables with guidance from senior team members
Collaborate with key internal partners in Banking, Treasury, Client Solutions, Operations, and Product Management to build and maintain effective working relationships
Support product demonstrations, proof-of-concept projects, and address technical questions during the sales cycle
Identify potential risks in solution design and implementation, proposing mitigation strategies
Qualification
Required
3+ years of experience or equivalent expertise working across a broad set of related products
Proficient technical knowledge of the healthcare revenue cycle industry, including revenue cycle management, treasury, banking, and patient accounting/financial systems
Proficient technical knowledge of healthcare payments, integration methods, APIs, and related products, with exposure to the healthcare payments sales cycle
Experience working with clients in a technology field and interfacing with engineers to support the technical design of products or technology applications
Demonstrated experience working in a highly matrixed and complex organization
Ability to communicate clearly and work collaboratively with internal teams, external partners, and clients to support shared goals
Strong time management, organizational, and planning skills, with the ability to adapt and contribute in a fast-paced, client-facing environment
Strong verbal and written communication skills, including the ability to create Project Charters and Statements of Work
Demonstrated critical thinking skills across various scenarios, seeking guidance when needed
Enthusiasm for learning new operating models, technologies, and staying informed about healthcare industry trends
Willingness to travel for client meetings and presentations
Preferred
Bachelor's degree
Demonstrated enthusiasm for learning new operating models, technologies, and staying up to date with healthcare industry trends
Strong analytical skills with an interest in understanding system integrations and how different technologies work together
Experience working at a gateway, processor, or integrated service vendor
Demonstrated success supporting sales teams and closing deals
History of working directly with enterprise clients or large-scale projects
Ability to align technology solutions with business strategy and long-term goals
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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