Source One Technical Solutions ยท 1 day ago
Broadcast Infrastructure Technician
Washington, DC
Contract
Onsite
Senior Level
$45/hr - $45/hr
5+ years expSource One Technical Solutions is seeking a Broadcast Infrastructure Technician to provide first line technical support for their Broadcast and IT Systems. The role involves troubleshooting technical issues, ensuring 100% On-Air uptime, and contributing to project work to improve workflows and technology.
ConsultingPharmaceuticalRetailStaffing Agency
Hiring Manager
Rini Patel
Responsibilities
This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, install software and firmware updates to a range of broadcast specific hardware and IT based workstations and servers- both physical and virtual
You will assist and troubleshoot technical issues for both in-house and remote studio users. You will address networking issues that are local or across sites
Using your troubleshooting abilities, you will isolate and resolve the issues or escalate to Subject Matter Experts (SMEs) via escalation procedures. In addition to troubleshooting, you will ticket issues and communicate status to management and affected teams
Qualification
Required
Minimum 5 years of hands-on technical experience in broadcast or media content creation facility
College degree in a technical discipline or equivalent military or industry experience
Knowledge of MS Office and Google Docs, Lucidchart/Visio and AutoCad
Willingness to take initiative and to follow through on projects
Strong communication and organizational skills
Work independently and in a team environment
Project professionalism in all forms of communication
Ability to multi-task and shift priorities
Must be able to lift and carry up to 50 lbs and be comfortable on a ladder
Must be able to work on-site and all shifts required in a 24x7x365 broadcast and production facility (i.e., days, nights, weekends, holidays)
IT experience in the provisioning, supporting, and maintaining of endpoint and server hardware and software
Diagnose and address endpoint issues for users that are both remote and local
Incident ticketing and management using ServiceNow
Configuration and support of Windows and Linux server operating systems
Virtual infrastructure/computing support at the direction of Tier 3 staff
Experience in working within a data center environment
In depth knowledge of Windows and Apple OS, including MS Office, Office 365, and Adobe Creative Cloud products
Understanding and troubleshooting of data network routers, switches, firewalls, and circuits using Splunk, Solarwinds, Wireshark or similar tools
CLI management and scripting experience a plus
Installation, configuration, and support of varied broadcast/production software
Digital and IP-based audio/video routing, playout and recording systems
Installation and deployment of systems, networks, and structured cabling within a broadcast facility
Broadcast consoles and related studio equipment fault diagnose experience
Familiarity with satellite downlink operations and hardware support
Ability to diagnose, detect and isolate equipment faults by equipment log review and analysis of signal flow documentation
Ability to read and create schematics and data flow documents (AutoCAD/Visio)
Knowledge of configuration of Evertz, Telos, LAWO and other media encoding devices is a plus
Company
Source One Technical Solutions
Source One Technological Solutions is a specialist consultancy provider in the fields of information technology, research and engineering.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase