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Devil Mountain Wholesale Nursery · 4 days ago

Marketing and eCommerce Coordinator

Corporate, San Ramon, CA, US

Full-time

Onsite

Entry Level

$30/hr - $35/hr

2+ years exp

Devil Mountain Wholesale Nursery is seeking a Marketing and eCommerce Coordinator to support their marketing team. The role involves collaborating on marketing campaigns, managing social media, generating product descriptions for eCommerce sites, and providing customer support.

HorticultureLandscapingWholesale

Responsibilities

Work closely with the marketing team to keep the company’s marketing calendar current and accessible to managers

Work with the Director of Marketing and Graphic Designer on campaigns and asset development

Manage social media channels and collaborate with marketing team on content

Generate, review, and finalize product descriptions in our ERP system for the company’s ecommerce sites

Add product images from the company’s internal resources and supplement with photography as needed

Serve as the primary contact for ecommerce customers, assisting with user access and troubleshooting login and order issues

Plan and execute industry or company events such as lunch & learns or vendors for customer/employee appreciation lunches

Support various projects to support the company as needed

Support additional tasks and projects as assigned by the Director of Marketing

Qualification

Microsoft 365ECommerce managementHorticultural content writingProject managementCustomer supportTeam collaborationAttention to detailOrganizational skills

Required

At least 2 years of experience in a wholesale or retail nursery, horticultural operation, or equivalent educational experience

Proficient with Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint)

Clear, patient, and confident when providing step by step assistance to customers, whether by phone or email

Able to write and edit horticultural content for a professional audience

Able to maintain the marketing calendar and manage and make progress on multiple projects at the same time

Review deliverables (like product descriptions) for accuracy and consistency across channels

Works with Marketing Team, Sales Team, Inventory Managers, Purchasing Department, and others as needed to ensure quality content and to provide excellent customer service

Regular travel by car between company locations is required, including occasional overnight stays

A valid driver's license and the ability to travel to all assigned sites are required

Must be able to remain in stationary position of either sitting or standing

Extensive typing and 10-key use required

Gross grasping and use of hands and fingers required

Lifting requirement of up to 20 lbs., 20% of the time