Cognizant · 7 hours ago
Client Partner
Princeton, NJ
Full-time
Hybrid
Senior Level
5+ years expCognizant is a company operating in the Life and Annuities Insurance domain, and they are seeking a Client Partner to enhance customer service operations. This role focuses on driving strategic initiatives, improving client satisfaction, and ensuring compliance with industry standards.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Lead the development and execution of strategic plans to improve customer service in the Life and Annuities Insurance domain
Oversee the implementation of innovative solutions that enhance client satisfaction and operational efficiency
Provide expert guidance on industry best practices to optimize service delivery and client engagement
Collaborate with cross-functional teams to ensure alignment of business objectives and customer needs
Analyze market trends and customer feedback to identify opportunities for service improvement and growth
Develop and maintain strong relationships with key stakeholders to foster trust and collaboration
Ensure compliance with industry regulations and standards to uphold the companys reputation and integrity
Drive continuous improvement initiatives to enhance service quality and client experience
Monitor performance metrics to assess the effectiveness of service strategies and make data-driven decisions
Facilitate training and development programs to enhance team capabilities and service delivery
Coordinate with technology teams to implement digital solutions that streamline operations and improve client interactions
Advocate for customer-centric approaches that prioritize client needs and expectations
Support the companys mission to deliver exceptional service and contribute to societal well-being
Qualification
Required
Possess a deep understanding of customer service principles and practices within the Life and Annuities Insurance domain
Demonstrate expertise in strategic planning and execution to drive business success
Exhibit strong analytical skills to interpret market data and customer feedback effectively
Show proficiency in building and maintaining relationships with diverse stakeholders
Have a proven track record of implementing innovative solutions that enhance service delivery
Display excellent communication skills to facilitate collaboration and client engagement
Understand industry regulations and standards to ensure compliance and uphold company values
Experience in leading cross-functional teams to achieve business objectives
Ability to drive continuous improvement initiatives that enhance service quality
Skilled in monitoring and analyzing performance metrics for informed decision-making
Capable of facilitating training programs to enhance team capabilities
Advocate for customer-centric approaches that prioritize client needs
Support the companys mission to deliver exceptional service and contribute to societal well-being
Certified Customer Service Professional (CCSP)
Life and Annuities Insurance Certification
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Hindu Business Line
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase