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Togetherwork · 1 day ago

Client Services Payments Specialist - (Lawrence, KS)

Lawrence, KS

Full-time

Onsite

New Grad, Entry Level

Togetherwork is a company providing online dashboard solutions for management, administration, and payments. The Client Services Payments Specialist plays a key role in supporting fundraising operations and donor relations, ensuring accurate donor data management and timely gift processing.

Real EstateSaaSSoftware

Responsibilities

Prepare, manage, and maintain mailing lists for direct mail appeals and annual fundraising campaigns

Support fundraising initiatives through accurate donor data entry, updates, and reporting

Process incoming gifts, pledges, and donor correspondence in a timely and accurate manner

Create and manage donor gift acknowledgements and thank-you communications

Answer incoming phone calls / respond to donor inquiries and concerns with professionalism and care, escalating issues as needed

Cross-reference donor records and fundraising databases to ensure data integrity and accuracy

Assist with database queries and donor record requests for internal teams

Process and distribute mail related to fundraising and donor communications

Maintain confidentiality and security of sensitive donor and financial information

Support in-office operations and provide administrative assistance to the consulting teams

Adapt quickly to shifting priorities during campaign cycles and high-volume fundraising periods

Qualification

Fundraising experienceDonor database proficiencyData accuracyMicrosoft OfficeDiscretionCommunication skillsOrganizational skillsTime-management skills