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The Walt Disney Company · 1 day ago

Disney Theatrical Sales & Analytics Intern, Summer 2026

New York, NY, USA

Internship

Hybrid

Intern

$22.50/hr - $22.50/hr

Start in 2026 Summer

The Walt Disney Company is looking for a passionate and dedicated Intern to join their Sales and Analytics team at Disney Theatrical Group. This internship offers a unique opportunity to gain hands-on experience in sales analytics, ticketing operations, and customer relationship management while contributing to the development of effective sales strategies.

Amusement Park and ArcadeAnimationConsumer GoodsDigital MediaE-CommerceMedia and EntertainmentMulti-level MarketingPerforming ArtsResorts

No H1B

Responsibilities

Assist the team in day-to-day activities, including preparing and refreshing reports, maintaining tracking documents, and performing audits on various channels to ensure up-to-date and accurate policies and information. Attend weekly sales and marketing update meetings

Support the development and execution of targeted email campaigns by preparing lists, tracking campaign metrics, and compiling performance reports

Collaborate with team members to analyze customer feedback and engagement data, contributing insights for improving future CRM strategies

Assist in maintaining and updating customer databases, ensuring data accuracy and consistency across CRM systems

Generate reports on ticket sales performance and identify opportunities for dynamic pricing and process improvement

Provide excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all ticket buyers through the guest services platform, Zendesk. Contribute to the development of customer service best practices

Maintain accurate and up-to-date records of ticket sales, customer information, and other relevant data using ticketing systems

Support the CRM, Groups, and Tourism Sales teams with analysis of industry trends

Conduct research on current Broadway musical ticket prices and analyze prices across various productions

Qualification

Data analysis toolTicketing systemsCRM systemsMultitasking abilitiesPassion for theaterInterpersonal skillsCommunication skillsOrganizational skillsDetail-oriented

Required

Detail-oriented with a commitment to accuracy

Strong organizational and multitasking abilities

Excellent interpersonal and communication skills

Passion for live theatre, music, dance and the arts

Strong proficiency with at least one data analysis tool (Excel, Tableau, etc.)

Familiarity with ticketing and CRM systems a plus, but not necessary

Pursuing an undergraduate degree in business, economics, marketing, theater, music, or a related field

Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship

Be at least 18 years of age

Possess unrestricted work authorization

Must provide full work availability from June 1 through August 14, 2026

Must provide own housing and transportation, position is located in New York City