CaptivateIQ · 1 day ago
Senior Site Reliability Engineer
Menlo Park, California
Full-time
Hybrid
Senior Level
$196K/yr - $225K/yr
5+ years expCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The Site Reliability Engineering team operates across the engineering organization, ensuring that the services provided are excellent for customers and supporting development teams with infrastructure, platform, reliability, and observability.
Data IntegrationManagement Information SystemsSaaSSalesSoftware
Responsibilities
Learn by reading and writing designs, documentation, runbooks, and industry literature
Partner with development teams to design and implement reliable and resilient services
Build infrastructure automation that’s easy to use by other teams
Develop observability processes, reports, and tooling to diagnose performance and stability issues
Eliminate toil by automating manual processes
Ensure we exceed our compliance and security commitments
Act in an ethical and professional manner
Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime
Qualification
Required
5+ years of experience in Software Engineer, SRE or DevOps roles
Strong written and verbal communication skills (We use Slack, Notion, and Github)
Experience with Infrastructure as Code (We use Terraform and AWS)
Experience with containers and container orchestration tools (We use ECS)
Experience with authoring and maintaining code (We use Bash, Python, and Golang)
Experience with using and helping others observability tools and techniques (We use Datadog)
Love for the Oxford comma (We use, love, and respect it)
Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime
Preferred
Experience with cloud cost management and FinOps
Experience in building, maintaining, and operating SaaS or Web based applications
Experience with distributed system principles their application
Experience building and operating multi-region or cell based applications
Experience with managing cloud vendor relationships
Experience with compliance and regulated environments (We use SOC2 and HIPAA)
Benefits
100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent
Company
CaptivateIQ
CaptivateIQ develops a sales compensation platform designed to help businesses leverage the power of incentives to motivate teams.
201-500 employees
H1B Sponsorship
CaptivateIQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$164.6MKey Investors
AccelSequoia CapitalAmity Ventures
2022-01-26Series C· $100M
2021-04-07Series B· $48M
2020-05-27Series A· $13M
Leadership Team
Conway Teng
Co-CEO and Co-Founder
Mark Schopmeyer
Co-Founder / Co-CEO
Recent News
captivateiq.com
2025-12-05
Foundation Capital
2025-12-05
Company data provided by crunchbase