Formlabs · 2 days ago
Product Analyst
Somerville, MA
Full-time
Onsite
Entry, Mid Level
$85K/yr - $100K/yr
2+ years expFormlabs is a company focused on building innovative 3D printing technology that empowers creators worldwide. They are looking for a Product Analyst to bridge customer insights and product strategy, enabling data-driven decisions that shape their product roadmap and enhance user experience.
3D Printing3D TechnologyConsumer ElectronicsHardwareManufacturing
Responsibilities
Use market research reports, Formlabs sales performance data, and direct customer relationships to support new market exploration and competitive intelligence
Assist product managers in sizing markets, building business plans, and developing product strategy
Identify new areas of opportunity for Formlabs that are adjacent to what we are doing today
Propose product concepts that capture these new opportunities
Track product performance post-launch
Engage with distributors and end-customers to assess impact and market reception
Relay feedback from users to inform future product development cycles
Conduct customer satisfaction (CSAT) and NPS surveys
Funnel insights and user needs to product managers to shape meaningful product improvements that align with user expectations
Manage user feedback, opinions, and requests that come through the sales and customer service teams
Summarize for product management and respond to customers
Design and lead a beta program
Support new product rollouts by identifying beta customers, managing the distribution of beta products, and gathering feedback through surveys and other methods to assess impact and viability
Qualification
Required
2+ years of experience in product analytics, new product development, or market research roles within a hardware company, with a proven track record of contributing to successful product launches or market analyses
Strong analytical skills with experience in data gathering and reporting; proficiency in Google Sheets (required)
Experience in customer support or engagement, with a proactive approach to gathering feedback
Familiarity with business systems for insights and reporting, such as Salesforce and Looker
Skilled at clearly communicating complex analyses and following up with key stakeholders
Preferred
A track record of supporting product strategy and R&D decisions
Background in high-growth B2B tech or hardware environments
Prior experience working in hardware, consumer electronics, or 3D printing
Benefits
Robust equity program to build future wealth through RSUs
Comprehensive healthcare coverage (Medical, Dental, Vision)
Low cost fund options in our 401K and access to advisors
Generous paid Parental Leave (up to 16 weeks)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
Flexible Out of Office Plan – Take time when you need it
Ample on-site parking & pre-tax commuter benefits
Healthy on-site lunches, snacks, beverages, & treats
Regular sponsored professional development opportunities
Many opt-in culture events across our diverse community
And of course… unlimited 3D prints
Company
Formlabs
Formlabs develops and manufactures 3D printers and software for the industrial sector.
501-1000 employees
H1B Sponsorship
Formlabs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (15)
2023 (14)
2022 (14)
2021 (11)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$253.7MKey Investors
SoftBank Vision FundVintage Investment PartnersNew Enterprise Associates
2021-05-19Series E· $150M
2019-01-01Series Unknown
2018-08-01Series D· $15M
Leadership Team
Maxim Lobovsky
Co-founder and CEO
Daniel O'Shaughnessy
Chief Financial Officer
Recent News
2025-11-10
PCMag Australia
2025-10-28
Company data provided by crunchbase