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BambooHR · 2 days ago

Account Expansion Executive

Utah | Hybrid

Full-time

Hybrid

Entry, Mid Level

2+ years exp

BambooHR is a company building a people intelligence platform that transforms HR. They are seeking an Account Expansion Executive to partner with existing customers, identify growth opportunities, and guide them toward solutions that support their evolving business needs.

Human ResourcesSaaSSoftware

Culture & Values

Responsibilities

Drive Expansion Revenue: You’ll own expansion opportunities within a book of business of customers, identifying where BambooHR can support their next stage of growth. Through thoughtful, value-based selling, you’ll recommend solutions that help customers get more from their investment while driving meaningful revenue impact

Conduct Consultative Sales Conversations: You’ll lead conversations that go beyond product features to understand what really matters to customers. By diagnosing challenges and connecting solutions to real business outcomes, you’ll build and present recommendations that feel relevant, clear, and compelling

Stakeholder Engagement: You’ll build relationships with the people involved in buying decisions, from day-to-day managers to senior leaders. You’ll learn how to navigate multiple perspectives, keep conversations moving forward, and build trust throughout the deal cycle

Guide the Buying Process: You’ll help customers feel confident as they evaluate options and make decisions. By anticipating questions, addressing objections thoughtfully, and clearly outlining next steps, you’ll move opportunities toward close in a way that feels collaborative and professional

Account Ownership & Collaboration: You’ll take ownership of your expansion opportunities from first conversation through close, while working closely with Customer Success to support adoption, renewals, and overall account health. You’ll also contribute to account planning and help shape long-term growth strategies for your customers

Pipeline & Process Management: You’ll keep your pipeline organized and up to date in CRM so nothing slips through the cracks. Using data and insights, you’ll prioritize the right opportunities, forecast accurately, and stay focused on what will have the biggest impact

Market & Product Awareness: You’ll stay curious about BambooHR’s products, add-ons, and the HR tech space more broadly. By understanding customer use cases and competitive options, you’ll be able to confidently guide customers toward the best solution for their needs

Qualification

Consultative sellingAccount managementCRM toolsSales experienceStakeholder engagementCuriosityCoachabilityCollaboration skillsCommunication skillsPresentation skills

Required

2+ years of sales experience, with time spent in account management, expansion, or consultative B2B sales roles

Experience managing sales conversations with multiple stakeholders

Strong discovery and consultative selling skills, with the ability to connect solutions to business value

Comfort navigating moderately complex deal cycles and negotiations

Experience using CRM tools and maintaining solid pipeline hygiene

Strong collaboration skills and experience working cross-functionally

Clear, confident communication and presentation skills

Preferred

Experience in SaaS, HR tech, or a related industry

A track record of meeting or exceeding quota in an expansion or account-focused role

Comfort operating in a fast-paced, growing environment

Familiarity with structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN)

Curiosity, coachability, and a desire to continue leveling up your sales craft

Benefits

Comprehensive health, life, and disability insurance

Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life

401k plans with up to 6% company match

$2000 Paid-Paid Vacation bonus

EAP through Headspace