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Semper Valens Solutions · 3 days ago

Appian System Administrator

United States

Full-time

Remote

Senior Level

5+ years exp

Semper Valens Solutions, Inc. is a Service-Disabled Veteran Owned Small Business providing software and systems engineering solutions. They are seeking an Appian System Administrator to maintain, enhance, and grow their internal Appian environment hosted on AWS GovCloud, while troubleshooting complex issues and ensuring compliance with security standards.

Business IntelligenceConsultingInformation ServicesSoftwareSoftware Engineering

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices

Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring

Execute Appian hotfixes and upgrades using custom shell scripts developed by our team

Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance

Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves

Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality

Monitor and report operating efficiency, performance, and reliability of Appian applications

Provide hands-on support for AWS GovCloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as needed

Perform system administration tasks across Windows and Linux environments supporting the Appian platform as needed

Monitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end-to-end as they arise

Support environments with a focus on availability, durability, and uptime

Maintain working knowledge of Application Servers (JBoss, Tomcat) as part of installation and troubleshooting

Collaborate with the platform team on capacity planning and analytics for forecasting

Maintain security controls in compliance with VA requirements and conduct remediation from security scans

Assist the platform team in obtaining and maintaining Authority to Operate (ATO)

Ensure VA security and architecture policies are implemented so that the system meets governing VAEC architectural, security, data, and interoperability standards

Proficiency with Git and GitHub for version control and configuration management

Participate in CI/CD pipelines and deployment automation (Jenkins)

Troubleshoot and enhance existing automation scripts as requirements and platform capabilities change

Drive continuous improvement in deployment processes and operational efficiency

Provide break-fix support and incident resolution for all environments

Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectives

Demonstrate strong pattern recognition to identify recurring issues and implement preventative solutions

Perform detailed troubleshooting across the full stack-from end-user issues through middleware, application servers, and backend infrastructure

Execute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions)

Create and maintain runbooks, operating procedures, and system documentation

Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time delivery

Qualification

Appian AdministrationAWS ExpertiseGit/GitHubSystem AdministrationAppian Development SkillsMonitoring ToolsDevOps ToolingPattern RecognitionTroubleshootingPressure ManagementSelf SufficientCritical ThinkingContinuous LearningAttention to DetailCommunication

Required

Bachelor's degree in Computer Science, Engineering, or related field preferred

5+ years of combined technical experience in production support, site reliability engineering, system administration, or DevOps roles

2+ years of Appian development experience (process models, interfaces, integrations, data structures) and, or 1-2+ years of hands-on Appian administration experience (system configuration, upgrades, troubleshooting)

2-3 years of proven, hands-on AWS experience

Demonstrated ability to independently troubleshoot and resolve Appian platform and application issues

Hands-on experience with AWS services such as EC2, S3, RDS, IAM, Cloudwatch, in all environments

Proficient in using Git for version control and GitHub for collaboration and configuration management

Foundational hands-on Linux administration skills (including shell scripting, user management, package management, system updates and maintenance)

Proven ability to work independently, critically analyze problems, and execute solutions without detailed step-by-step instructions

Ability to read requirements, analyze problems, and determine solutions autonomously

Identify trends, recurring issues, and opportunities for improvement

End-to-end debugging skills across application, middleware, and infrastructure layers

Commitment to staying current with Appian platform changes, reading documentation, and adapting practices accordingly

High level of precision in operational tasks and documentation

Excellent written and verbal communication skills for documentation and team collaboration

Ability to work well under pressure within a technically challenging environment

Experience in working in mission-critical environment

Must be able to obtain Public Trust clearance

Proficiency with Git and GitHub for version control and configuration management

Preferred

Appian Development Skills: If coming from an admin background, development experience (process models, interfaces, integrations) is highly valuable for understanding the platform deeply and contributing to feature development

Cross-Functional Background: Appian expertise (development or administration) with willingness to learn infrastructure is equally valuable as a Linux/AWS system administration background with willingness to learn Appian, we prioritize depth in Appian with the ability to grow into infrastructure responsibilities

Experience with CloudWatch or similar monitoring/logging tools

3+ years working in Agile/Scrum/Kanban environments; highly team-oriented and practices collaboration as a key to success

Prior work on a software development project in a federal government setting

Familiarity with modern DevOps tools and practices

High capability to learn, retain knowledge and work independently under minimal supervision