Apply on Employer Site

CosmoProf Beauty · 2 days ago

FULL SERVICE LEADER

Seattle, WA, United States

Full-time

Onsite

Mid, Senior Level

$120K/yr - $130K/yr

5+ years exp

CosmoProf Beauty is seeking a Full Service Leader to coach, mentor, and develop Salon Sales Consultants. This role involves establishing sales goals, providing leadership and direction, and ensuring high levels of customer service.

Retail

Responsibilities

Establish sales and promotion goals for the Distributor Sales Consultants and communicating those goals to SBC'S. Plan and conduct sales meetings to include logistics (date, time, location, materials, etc.), participants, presenters (company, manufacturer, educator) and content of the meeting. Identify customers that have the potential to become key accounts and implement a course of action to develop them to that status. Maintaining productive relationships with manufacturers. Schedule manufacturer’s reps, technicians and educators for meetings, education programs, detailing or participation in business development meetings with key clients

Provide leadership, direction and coaching to SBC'S in the execution of their responsibilities including guidance relative to developing new business, sales skills, increasing sales, client support opportunities, etc. On a regular schedule (3 to 4 days per week), travel with SBC'S to assess their relationships with their customers, evaluate their selling skills and effectiveness and provide guidance and feedback. Closely communicate with and providing oversight to the SBC'S to ensure that regular client contact is maintained

Visit or communicate by phone with customers to determine the level of service they are receiving from the Company and to be aware of problems that require the Sales Manager’s involvement. Ensure that education events achieve maximum participation through ticket sales and promotion of the events. Schedule adequate manufacturer education events and support for salons and SBC'S

Maintaining regular and prompt communication with supervisors and the Company by attending meetings, responding to calls, emails and requests for information and by alerting them to information that is important to the business

Monitoring and analyzing employee performance, ensuring that desired results are achieved consistent with policies, procedures and ethical standards. Conducting performance appraisals, reinforcing good performance, taking steps to correct unsatisfactory performance, developing employees, using the corrective action process and terminating employees when necessary. Resolve problems between and among SBC'S, stores and manufacturers. Manage territories by re-assigning accounts to SBC'S and re-shaping geographic coverage. Completing periodic sales, activity and status reports

Qualification

Sales ExperienceCoaching SkillsLeadership SkillsConsultative SellingInterpersonal SkillsProblem-Solving SkillsOrganizational SkillsTeam PlayerPositive AttitudePresentation SkillsWritten CommunicationOral Communication