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State of Florida · 3 weeks ago

SOCIAL WORK SERVICES PROGRAM CONSULTANT - 64000844

Tampa, FL

Full-time

Hybrid

Entry, Mid Level

$40K/yr - $40K/yr

2+ years exp

The Florida Department of Health is seeking a Social Work Services Program Consultant for the Medical Foster Care (MFC) program. This role involves providing pediatric and family social work expertise in assessment, training, implementation, and evaluation of MFC program services, while ensuring effective communication and coordination with stakeholders.

Government Administration

Responsibilities

Completes pre-service assessment for potential MFC parent

Completes interview and written assessment of prospective MFC parents and their home environment, including a home visit for on-site observation review

Completes annual and, as needed, written assessment of evaluative process of MFC parent providers services from the social work and administrative perspective

Completes quarterly MFC parent and child/youth dyad assessments in context of the MFC child/youth’s specific care needs, to evaluate MFC parent strengths, skills, and needs for quality and safety in-home service provision under the MFC program

Retention of MFC parents

Completes assessments from social work perspectives

Provides, at least quarterly, comprehensive review of MFC parent provider documentation requirements

Completes documentation from social work and administrative perspectives

Completes, at least quarterly, home visits for assessment purposes and observation of the condition of the home and interaction of the MFC child/youth in the MFC home setting from the social work perspective

Completes community visits as needed for additional assessment needs, from the social work perspective

Assesses availability of MFC beds statewide by conducting initial and monthly statewide MFC bed searches, as requested and directed by Community-Based Care (CBC) organization and Department of Children and Families (DCF), when local MFC beds are unavailable for referred children/youth

Completes psychosocial summary information, tracks responses to requests and provides follow up information as indicated by local area offices and central office

For fee-for-service (FFS) Medicaid clients, completes MFC child/youth social work assessments

Provides quality verbal and written communication with MFC and community stakeholders to ensure understanding and engagement throughout process

Facilitates coordination in the scheduling of MFC staffing’s ensuring timely notification and engagement of necessary MFC stakeholders including but not limited the MFC client’s Medicaid Managed Medical Assistance (MMA) plan and CBC representative

Engages, advocates, and supports opportunities for current or future caregiver participation, as appropriate, and family-centered approaches in the MFC program

Provides verbal and written psychosocial and administrative education and documentation of training and technical assistance to MFC and community stakeholders

Provides consistent messaging that aligns with statutes, rules, policies, procedures, and processes which affect decisions, determinations and management of the programs need

Responds to regional and statewide requests for information about MFC program coordination

Acts as the MFC program liaison in communication with other community providers and stakeholders

Serves as a liaison between the MFC provider and the MMA Plan

Disseminates assessments and reports, as appropriate, to MFC program stakeholders

Attends and participates in other meetings as assigned

As the social services member of the MFC team, provides pre-service MFC training for foster parents considering the MFC program and provides MFC program onboarding training

Provides or coordinates and oversees annual psychosocial and administrative training requirements

Tracks program training requirements to ensure completion

Provides training and technical assistance to MFC parent to ensure program requirements and MFC parent skill requirements are exceeded or met

Provides community outreach and education to community stakeholders regarding the MFC program and requirements

Provides community outreach and education to community stakeholders to identify potential families for MFC parent recruitment

Coordinates all social services and administrative day-to-day operations of the MFC program

Reviews MFC program referrals and related documentation to determine availability of MFC parent provider with the appropriate strengths, skills, and home dynamics to match individual child/youth complex medical needs

Reviews potential appropriate matches, from a medical psychosocial administrative perspective with the MFC medical director for consideration of authorization of recommendation for placement authority consideration

Prepares and coordinates the admission of MFC child/youth into the MFC program and parent home, collaborating with necessary stakeholders

Assists in the facilitation or completion of required activities such as the MFC Plan of Care (POC); obtains necessary equipment, medications, supplies, and other client specific necessary resources and supports

Prepares and reviews the MFC in-home record and child/youth specific needs with the MFC parent, from a psychosocial and administrative perspective

Completes other admission activities as needed

Completes 2-week post admission home visit to MFC parent to ensure quality and safe admission into program

Documents activities accordingly

Provides ongoing medical social work parent support activities and follow up for MFC parent, home and program requirements including ongoing reviews of services and documentation requirements with verbal and written guidance, feedback, or technical assistance

Ongoing medical social work support of MFC parent includes ensuring necessary competencies and resources for the quality and safety of in-home service provision, in the context of the specific parenting care needs of the MFC child/youth in their home, with a focus on retention of MFC parent and quality program outcomes. This includes arranging for temporary caregiver relief services and assistance in obtaining community resources when indicated

Accompanies MFC providers and children/youth as necessary to appointments

Requests and reviews documentation accordingly to ensure the quality provision of MFC parent services

Prepares for and participates in the multidisciplinary MFC monthly staffing process

Provides social work and administrative perspective in the assessment review of the MFC parent and child/youth dyad, in context of the specific MFC child/youth in their home, to review status in the quality and safety with in-home service provision

Develops strengths-based strategies for resolutions with identified challenges or concerns

Completes, at least quarterly, home visits to assess MFC provider in context of MFC child/youth admitted into home from the medical-social work perspective

Assist MFC parents with navigating Medicaid enrollment processes as needed

Provides MFC parent with coordination to MMA plans for their credentialing and billing process

Provides psychosocial or administrative documentation or participation in court hearings, when requested by court order, to provide input or testimony to the court

Provides after-hours on-call program support to MFC parent, as assigned, to facilitate urgent/emergent support to MFC parent in context of the MFC program child/youth in their home

Attend and participate in Children’s Multidisciplinary Assessment Team (CMAT) staff meetings for MFC related clients

Documents all psychosocial and administrative program activities in electronic documentation system in accordance to program requirements

For fee-for-service (FFS) Medicaid clients, assists in the coordination and completion of the MFC POC

Maintains, reviews, and monitors MFC related data and Electronic Health Record (EHR) entries

Reviews data, assessments, and documentation entries, verifying accuracy and quality as they are being completed in the EHR

In coordination with MFC stakeholders, such as the CBC or licensing agency and MMA plan, evaluates MFC parent skills, competencies, documentation, timeliness, quality of services provided and other indicated data points

Develops and monitors technical assistance plans for MFC parent for quality improvement

Provides continuous monitoring to assure correction and sustainability of performance with desired thresholds

Implements organization, program, and individual quality assurance standards, in conjunction with management

Provides monitoring of program activities for quality assurance purposes

Participates in program quality assurance and improvement needs

Implements documented activities identified in the Plan, Do, Study, Act (PDSA) cycles

Participates CMS training, evaluation, monitoring, and related follow-up activities to improve MFC processes, activities, and outcomes

Provides reports from data base systems as requested by management

Qualification

Medical terminologyPsychosocial assessmentsFoster care system knowledgeDocumentation skillsData collectionComputer skillsCommunication skillsAdvocacyOrganizational skillsTeamwork

Required

Must hold a valid unrestricted Florida Driver License

Must have computer skills, including use of standard office machinery such as laptops, scanners, cell phones, printers and programs such as Outlook, PowerPoint, Excel and Sharepoint

Knowledge of medical terminology

Knowledge of foster care system and child/family community resources

Skill in performing psychosocial assessments

Skill in detailed documentation

Ability to work with families and children with special health care needs

Ability to communicate effectively verbally and in writing

Ability to plan, organize and coordinate work assignments

Ability to collect and organize data

Ability to access information from computer data systems and websites

Ability to use a computer for word processing, spreadsheets, and database applications, as well as for attending virtual meetings and training

Travel time: 25% - 30%, to include home visits, community visits, medical provider visits