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Spire Orthopedic Partners · 3 days ago

Front Desk Specialist

Greenwich, CT

Full-time

Onsite

Entry Level

1+ years exp

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides support and operational resources to physicians. They are seeking a Front Desk Specialist to greet and register patients, manage insurance referrals, and ensure patient information is accurately recorded.

Health CareHospitalPersonal Health

Responsibilities

Greet and register patients in a prompt and pleasant manner

Instruct patients to complete registration, history and HIPAA acknowledgement forms

Request updates from established patients

Collect and enter all insurance referrals

Make copies of patient forms and insurance cards

Enter all demographic information and off-bill comments into billing system

Call insurance carriers and patients for follow-up information to complete registration as needed

Instruct patients about referral and payment process as needed

Notify other departments of patient arrival

Pull and file patient encounters

Schedule and re-schedule appointments for patients

Takes message and respond to requests

Perform Expediter (escort patients to exam rooms) and Call Center duties as needed

Ensure adherence to HIPAA regulations

Performs other duties as requested

Qualification

Medical office experienceComputerized systemsInsurance knowledgeCustomer service skillsDetail-orientedInterpersonal skillsVerbal communicationWritten communication