Automatiq · 1 day ago
HR & Recruiting Coordinator
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. The HR & Recruiting Coordinator supports both the candidate experience and internal employee operations, ensuring a smooth and organized process from first interaction to onboarding.
Information Technology & Services
Responsibilities
Coordinate interviews across multiple teams and time zones, including phone screens, virtual interviews, and hiring manager meetings
Manage candidate communication throughout the hiring process, ensuring timely follow-up and a positive candidate experience
Help administer job postings across internal and external platforms, verifying consistency and accuracy
Prepare and track weekly recruiting reports, hiring metrics, and onboarding reminders
Coordinate the end-to-end onboarding and pre-employment process by preparing new hire paperwork, organizing first-day logistics, assisting with systems access, and managing background checks, reference checks, and other pre-employment requirements
Monitor and triage HR help tickets, ensuring timely routing, tracking, follow-up, and resolution across HR, IT, and Operations
Support compliance and policy initiatives by helping track deadlines, maintain documentation, and assist with audit preparation
Address employee questions regarding policies, benefits, PTO, systems access, and other general inquiries
Maintain employee records by updating personnel files, tracking required documentation, and supporting HR compliance needs
Contribute to cross-functional projects involving HR operations, talent initiatives, employee experience programs, and organizational culture efforts
Assist in special projects as needed to support evolving business priorities
Qualification
Required
High level of professionalism, discretion, and respect for confidentiality
Excellent follow-through and reliability in managing open tasks
Ability to work both collaboratively within the team and independently with little supervision
A proactive, can-do team player who approaches work with confidence, humility, and a collaborative, flexible mindset
Excellent communication skills with the ability to provide clear, timely updates to candidates and employees
Quick to learn new HR concepts and dedicated to fostering a positive, high-quality workplace
Strong organizational skills with exceptional attention to detail
Ability to manage shifting priorities, adapt quickly to last-minute schedule changes, and remain highly productive in a remote work environment
Strong problem-solving skills and ability to take initiative
Comfortable navigating multiple systems including Google Docs, Drive, Sheets, Excel, ATS platforms, HRIS systems, Slack, Guru, and internal dashboards
Preferred
Background in HR coordination, recruiting support, people operations, or administrative roles
Over 2 years in candidate-facing or employee-support positions
Familiarity with ATS and HRIS platforms
Skilled at coordinating interviews across multiple time zones
Involvement with onboarding processes, HR documentation, or compliance support
Comfortable thriving in a fast-paced, remote work environment
Benefits
Annual performance bonus opportunity
Company
Automatiq
Following the merger of Broker Genius’ industry-leading dynamic price automation technology and Seat Scouts’ industry-leading ticket distribution technology in December of 2020, Automatiq was formed in June of 2022 to solidify the unification of these two companies.