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State of Colorado · 1 day ago

Communication, Surveillance, and Safety Coordinator - YSS III.

Adams County, CO

Full-time

Onsite

Entry Level

2+ years exp

The State of Colorado is seeking a Communication, Surveillance, and Safety Coordinator for the Division of Youth Services. This role is responsible for ensuring compliance with policies, managing the body-worn camera program, and overseeing safety and security measures within the youth center.

EducationMuseums and Historical SitesNon Profit

No H1B

Responsibilities

Responsible for modeling, upholding, and ensuring compliance with DYS (Division of Youth Services) Policy and DYS Compliance Standards

Responsible for ensuring the effective and ethical management of the body-worn camera (BWC) program

Provide oversight to stationary cameras, radios, DVRs, perimeter lighting, metal detection, mail, fire safety and secure fencing

Ensure all youth are treated with dignity, respect, fairness, and equity

Maintain professional boundaries in accordance with all CDHS and DYS policies and procedures

Serve as the facilities primary liaison with body worn camera company to establish and maintain staff user profiles, including transferring profiles during staff promotions or turnover

Ensure clear expectations and accountability for body-worn camera usage, including guidelines on when cameras may be disabled during shifts

Review videos involving incidents, other internal and external investigations

Assist Youth Center Administration in reviewing and collecting videos regarding personnel concerns

Ensure strict compliance with Colorado Department of Human Services (CDHS) Policy 2.14 HIPAA Privacy, 2.19 Sensitive and Confidential Information, and 2.27 Internal Investigations, and ensure absolute confidentiality in all matters

Track and report performance outcomes to DYS leadership specific to pilot data and feedback

Manage/oversee BWC, radios, stationary cameras, DVRs, and other safety equipment like metal detectors, perimeter lighting, or other detection equipment

Oversee staff whose work involves providing safe, secure, and trauma-responsive direct care of youth in DYS

Teach, lead, inform, monitor, and coach staff as required per their oversight area

Complete required personnel documentation consistent with CDHS and DYS Policy

Train staff on relevant policies and procedures related to incident responses

Provide oversight, coaching, and mentoring to direct care staff, including recognizing staff strengths as well as identifying and assisting staff in areas of performance improvement

Provide verbal and written instructions and directives regarding daily operations and directives related to body worn cameras

Evaluate incidents, provide information to minimize assaultive behaviors by action planning, and communicate pertinent information to all necessary parties

Monitor the location, movement, safety, and condition of youth

Demonstrate effective crisis intervention as necessary

Respond to and assess possible crisis situations, taking into consideration the physical and mental well-being of all youth and staff

Ensure debriefs of crises or emergency situations occur within the required timeframes

Employ sound judgement and emotional control when dealing with a crisis and determining the approach and/or resolution

Utilize the Emergency Response Protocols

Conduct tests and drills to increase efficiencies in accordance with the Emergency Response Guide and Fire Safety Protocols (e.g., Fire Drills, Medical Emergencies, Equipment Failure, Pandemic, and Youth Center Disruptions)

Ensure physical plant, sanitation, and hygiene standards are met through weekly inspections, work orders, and ongoing monitoring

Ensure adherence to DYS Policy 9.8, in regard to Critical Incidents

Ensure staff are assigned to appropriate post assignments, according to the Youth Center staffing plan and minimum staff to youth ratios and is properly using body worn cameras

Ensure staff are properly positioned and available to intervene early in behavior outside of DYS Behavior Expectations and to respond to crises

Ensure staff actively use effective communication skills, verbal de-escalation skills, and a strength-based approach when interacting with youth and staff in a positive and respectful manner

Authorize and oversee the use and removal of mechanical restraints and Seclusion

Participate in, oversee, and monitor student Individual Growth and Change Plans or other agreed-upon Safety and Behavioral Agreements

Provide direct security coverage when necessary or as directed

Ensure staff complete inspections and/or Youth Center searches as per DYS Policy and Quality Assurance Standards for Facilities

Report and record all discrepancies to the Administration

Ensure the initiation and implementation of safety contracts, safety planning, and notification to mental health personnel

Actively supervise to support the prevention of sexual contact in the Youth Center and promote adherence to all PREA Policies and Federal Standards

Review all incidents that occur within the youth center are written within the guidelines of DYS Policy

Supervise and oversee accurate documentation of those incidents and provide feedback to the formal supervisors as needed

Ensure that all staff are reporting incidents that meet criteria for abuse or neglect within the guidelines of DYS Policy

Report directly to youth center administration on all findings whenever it is discovered that the youth center is out of compliance in any of the above areas

Catalog and organize all videos and collaborate with the Youth Center Administration to assist in reviewing videos for CPO, Ombudsman, or other abuse allegations

Collaborate with the Youth Center Rights Coordinator to assist in video review concerning a youth’s rights violation

Work alongside the PREA Compliance Coordinator and Compliance Manager to review video footage and gather information for internal investigations

Demonstrate, support, and contribute to a healthy, positive, and respectful cultural climate throughout the Youth Center through all communications and behaviors

Communicate with internal/external stakeholders, residents, staff, and co-workers in a professional manner

Adhere to the CDHS Code of Conduct, the Sanctuary 7 Commitments, and support the 5 Key Strategies

Complete other duties as assigned and follow supervisors' requests and directives, within Colorado Revised Statutes, CDHS, and DYS Policies and Procedures

Role-model, coach, teach, and enforce staff adherence to all the above

Attend training classes for all DYS mandatory training subjects and professional development training (as available/ required) to accumulate annual hours necessary as described in Policy

Attend other training as requested or required by the Administration

Complete Department mandatory quarterly training as assigned through the Cornerstone online system

Qualification

Body-worn camera managementCrisis interventionIncident response trainingBehavioral health knowledgeVerbal de-escalation techniquesSound judgmentCoachingConflict managementWork ethicEffective communicationMentoring

Required

High school diploma or General Education Diploma (GED)

Two (2) years of professional experience in an occupational field related to the work assigned to the position

Preferred

College education in a behavioral health and or juvenile justice related field

Experience working with adjudicated and/or detained youth within a secure residential facility and/or a behavioral health setting

Experience facilitating psychoeducational groups; Education/experience working with adolescents who have trauma

Experience working with youth in positive leadership roles, such as mentoring and coaching

Experience utilizing verbal de-escalation and motivational techniques

Relevant years of state service experience

Benefits

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

Medical and dental health plans

Employer supplemented Health Savings Account

Paid life insurance

Short- and long-term disability coverage

11 paid holidays per year plus vacation and sick leave

BenefitHub state employee discount program

Employee Wellness program MotivateMe

Excellent work-life programs, such as flexible schedules, training and more

Remote work arrangements for eligible positions

Some positions may qualify for the Public Service Loan Forgiveness Program.