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Turnberry · 2 days ago

Restaurant General Manager (Dadeland Mall)

Aventura, FL, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Turnberry is launching a new location for their fast-casual, Jamaican-inspired brand JRK! and is seeking a bilingual Restaurant General Manager to lead the team. The role involves overseeing daily operations, ensuring guest satisfaction, and managing financial performance while maintaining brand standards.

Real Estate

Diversity & Inclusion

Responsibilities

Lead daily operations, including opening/closing procedures and service execution

Ensure food quality, accuracy, and consistency with JRK! standards

Maintain a clean, safe, and compliant restaurant at all times

Oversee inventory, ordering, waste management, and product rotation

Hire, train, and develop FOH and BOH staff for a high-performing team

Build strong communication across shifts using bilingual skills

Create staff schedules based on labor targets and operational needs

Conduct coaching, performance evaluations, and corrective action when necessary

Deliver an exceptional guest experience through hospitality, speed, and accuracy

Address guest concerns professionally and proactively

Ensure dining and service areas are always clean, organized, and welcoming

Monitor KPIs including labor, food cost, sales, and productivity

Review daily/weekly reports and implement strategies to improve performance

Work with leadership to execute promotions, menu changes, and store initiatives

Ensure staff adhere to all food safety standards and health department regulations

Maintain accurate logs, checklists, cash handling, and operational paperwork

Support leadership with audits, inspections, and company policy compliance

Qualification

Restaurant managementBilingual Spanish & EnglishPOS systemsScheduling systemsServSafe certificationLeadership skillsCommunication skillsProblem-solving skillsTeam-first attitude