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American Eagle Financial Credit Union · 1 day ago

CRA Mortgage Loan Officer

East Hartford, CT, US

Full-time

Hybrid

Mid, Senior Level

2+ years exp

American Eagle Financial Credit Union is a purpose-driven organization with a proud legacy. They are seeking a Mortgage Closer to manage the entire closing process, ensuring documents are accurate and compliant while providing a seamless experience for members.

BankingConsultingFinanceFinancial ServicesInsurance

Responsibilities

Manages a pipeline of mortgage and home equity loans ready for closing, ensuring all conditions are met in accordance with credit union policy

Facilitates mortgage closings by preparing and distributing closing instructions, closing packages, and all required documentation

Prioritizes mortgage closings to meet tight deadlines, collaborating closely with the processing team to ensure timely and accurate execution

Provides support to the processing team with scheduling home equity closings, and assist with post-closing duties as needed

Contributes to the achievement of production goals while delivering a Best-in-Class Member Experience

Ensures compliance with federal, state, and local regulations throughout the closing process

Validate accuracy and completeness of HDMA data fields to meet legal and internal policy requirements

Confirm that all required disclosures have been delivered to borrowers within required timeframes

Remains current on regulatory updates and industry best practices to drive continued compliance and efficiency

Maintains a high level of service by proactively communicating with all stakeholders – including the borrower, loan officer, processor, underwriter and attorney to facilitate smooth closings

Liaise with underwriters, loan processors, and loan officers to resolve any discrepancies or issues before closing

Demonstrates a proactive problem-solving mindset by identifying and addressing potential obstacles before or at closing

Collaborates with team members to refine and improve closing procedures and workflows

Embraces a continuous learner mindset, staying updated with industry changes, regulations and innovations to improve operational efficiency

Identify opportunities to streamline operations through automation or process enhancements while maintaining internal controls

Provide guidance and support to new or less experienced team members

Takes initiative for personal and professional development by seeking out training opportunities to enhance knowledge of lending procedures and best practices

Qualification

Mortgage ClosingRegulatory ComplianceStakeholder CommunicationProcess ImprovementMentorshipDeadline ManagementAttention to DetailProblem SolvingTeam Collaboration