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City of Fort Worth · 6 days ago

Administrative Assistant (MRU)

Fort Worth, TX

Full-time

Onsite

Mid Level

$22.90/hr - $27.62/hr

4+ years exp

The City of Fort Worth is one of the fastest growing large cities in the U.S., and they are seeking an Administrative Assistant for the Police Department's Medical Records Unit. The role involves processing Workers’ Compensation claims, providing consultation on leave programs, and maintaining medical records while supporting PD personnel with various administrative tasks.

Business DevelopmentConsultingGovernment

No H1B

U.S. Citizen Only

Responsibilities

Process Workers’ Compensation (WC) case cycles from inception to closure, including processing claims in coordination with City Human Resources, Risk Management, and the third-party administrator; facilitating the Temporary Transitional Duty Program and ensuring timely issuance of Bona Fide Assignment Offer Letters and extensions; and attending case hearings to provide testimony and case updates as required

Provide consultation, information and internal resources to PD personnel on various leave programs, such as the Family Medical Leave Act (FMLA), the City’s Paid Parental Leave Program, and other benefit programs

Make timely and accurate updates in the workers’ compensation database and internal duty status spreadsheet regarding an employee’s work and leave statuses

Serve as a liaison between the Department and external third-party administrators’ vendors for FMLA and ADA (i.e. respond to requests for information from employees, supervisory and management staff, representatives from other City Departments, and external parties)

Respond to requests for information from employees, supervisory and management staff, representatives from other City Departments, and City third-party administrators

Perform a wide variety of Medical Records Custodian duties such as heavy telephone, in-person, and email interaction with external and internal parties

Organize, log and retain medical records in compliance with the City’s records retention schedules

Support digitization of medical record documentation, and implementation of process improvements

Assist the Unit Supervisor and aid in other projects as assigned

Qualification

Human Resources experienceWorkers’ Compensation knowledgeFMLA knowledgeExcel proficiencyCase management systemsPublic Administration degreeClerical experienceCommunication skillsOrganizational skills

Required

Associate's degree from an accredited college with major course work in Business Management, Public Administration, Business Administration or related field

Four (4) years of responsible clerical and administrative experience

Must pass Drug Screen, Fingerprint background check, and Polygraph screening