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GrowGeneration Corp · 2 days ago

Director of Credit, Collections, and Order-to-Cash Operations

Greenwood Village, CO

Full-time

Hybrid

Director/Executive

$115K/yr - $145K/yr

10+ years exp

GrowGeneration Corp is the nation’s largest specialty hydroponic and organic garden center supplier, serving commercial and home growers across the U.S. This role is a strategic finance leader responsible for managing the Company’s credit, collections, and accounts receivable operations while supporting treasury and cash management functions.

E-CommerceHydroponicsRetailShopping

Hiring Manager

Stacey Newell

Responsibilities

Oversee all aspects of the Company’s credit, collections, and accounts receivable functions across retail, commercial, and distribution channels

Evaluate and approve customer credit applications and limits, leveraging credit data (Dun & Bradstreet, Experian, etc.) and internal risk models

Manage, improve and monitor enterprise credit policies and procedures in accordance with internal controls and SOX compliance

Lead the collections strategy—establish targets, monitor aging, and drive timely recovery of receivables to reduce DSO

Serve as the primary escalation point for complex collection or dispute resolution issues, collaborating with sales and legal teams as needed

Partner with the Sales and Operations teams to assess customer credit exposure and ensure business terms balance growth with risk mitigation

Partner with Treasury to forecast cash inflows and manage daily cash positioning

Provide actionable data on collections performance and AR aging to support liquidity planning and working capital optimization

Assist in managing credit insurance programs, bank lockbox arrangements, and merchant processing relationships

Support cash flow forecasting, providing visibility into collection trends and risk exposure

Participate in initiatives to automate cash application and enhance payment processing through ERP and banking integrations

Champion system enhancements within NetSuite and integrated AR/credit modules to improve automation, transparency, and reporting

Drive process improvement and standardization across stores, shared services, and customer service teams

Implement KPIs and dashboards (e.g., DSO, CEI, % current receivables, dispute cycle time) to measure and communicate performance to executive leadership

Support internal and external audit requirements related to receivables, credit exposure, and revenue cycle controls

Manage, mentor, and develop the Credit & Collections team to build technical, analytical, and leadership capability

Act as a cross-functional partner with Sales, FP&A, Treasury, and Accounting to align goals and support business growth

Serve as a key liaison with external banks, credit agencies, and insurers

Other duties as assigned

Qualification

Credit Risk ManagementCollections StrategyERP Systems (NetSuite)Cash ForecastingGAAP KnowledgeAdvanced ExcelProcess AutomationLeadership SkillsAnalytical SkillsCommunication Skills

Required

Bachelor's degree in Accounting, Finance, or Business Administration required

10+ years of progressive experience in credit, collections, or treasury operations, with at least 5 years in a leadership capacity

Strong understanding of GAAP, cash forecasting, and credit risk management

Excellent communication, analytical, and leadership skills, with ability to present financial insights to executive management

Proven success implementing process automation and KPI-driven performance management

Preferred

MBA or CCE certification

Experience within a multi-entity retail, manufacturing, or distribution environment strongly preferred

Proficiency in ERP systems (NetSuite preferred) and advanced Excel/BI reporting tools

Benefits

Participation in group insurance plans upon eligibility

Two (2) Medical Plans, with GrowGeneration contributing 80% to employee only coverage and 50% to employee + dependent(s) coverage

Dental and Vision Plan

Short & Long-Term Disability

Company paid Life and AD&D policy

Voluntary Life and AD&D

Accident and Critical Illness

At least ten (10) days of Paid Time Off (PTO) per anniversary year

Up to ten (10) paid holidays

Up to six (6) days of Paid Sick Leave, subject to state and local laws

Retirement Savings Plan (401k)

Four (4) weeks of company paid Parental Leave

Company

GrowGeneration Corp

GrowGeneration is the nation’s largest specialty retailer and distributor serving commercial hydroponic, controlled environment agriculture (CEA), and specialty cultivation markets.

Founded in 2008

Denver, Colorado, USA

201-500 employees