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NETSCOUT · 1 week ago

SALES ENGINEER, SLED CUSTOMERS

Utah County, UT

Full-time

Hybrid

Senior Level, Lead/Staff

$200K/yr - $215K/yr

10+ years exp

NETSCOUT is an industry leader in protecting the connected world from cyberattacks and performance disruptions. They are seeking a Sales Engineer to assist the SLED Sales team by providing pre-sales technical support and developing strategies to win business. The role involves working closely with customers to understand their needs and deliver technical solutions that drive sales success.

Computer Software

H1B Sponsor Likely

Responsibilities

The SLED Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business

Investigate the prospect’s needs and assist in developing a strategy to win business

Assist the Sales Teams in making tactical decisions regarding the sale

Identify compelling events or specific business problems and offer attractive solutions to the client

Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group

Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects

The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities

Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc

Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs

Adapt to new situations and opportunities that may include multiple Integrators on a common customer network

Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory

Qualification

Network ObservabilityNetwork SecurityCisco routingSwitchingPre-sales engineeringTCP/IPVoIPPublic/Private CloudSDN/NFVVirtualizationFormal presentation trainingSales trainingExceptional communicationTime managementSelf-motivated

Required

Minimum 10 years' experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role

Minimum 5 year's experience in Network Observability and or Network Security

Experience and demonstrated working with SLED customers to understand their technical challenges and requirements and to have effectively proposed desired solutions

Proven pre-sales record of success and achievement for themselves and their team

Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems

Cultural familiarity with and experience in doing business within the Region is critical

5 plus years selling into the SLED market

Technical skills that relate to Cisco routing, switching, gateways and applications

Technical skills that relate to TCP/IP, SNMP, Netflow, VoIP

Technical skills that relate to various topologies, LAN, WAN (MPLS, Frame, ATM)

Technical skills that relate to trend analysis concepts

Technical skills that relate to network security concepts

Technical skills that relate to network infrastructure concepts

Technical skills that relate to network general (Sniffer) knowledge

Technical skills that relate to network performance management

Technical skills that relate to fault/alert management concepts

Technical skills that relate to cyber security concepts

Technical skills that relate to DDOS knowledge

Technical skills that relate to Splunk, Service Now, HP/OV, IBM Tivoli, EMC SMARTS, ArcSight

Technical skills that relate to AI Operations, SOC experience

Technical skills that relate to nGenius product experience

Technical skills that relate to operating systems (Linux, NT)

Experience responding to or creating RFI or RFPs

Experience in having conducted or participated in security audits

Must have attended formal sales training that teaches pre sales techniques

Exceptional verbal and written communication skills

Exceptional organization, time management skills and multi-tasking skills

Self-motivated and constantly looking for ways to improve both product and process

Preferred

Bachelor's Degree in Computer Science or Software Engineering or equivalent

MBA preferred

Formal presentation training

Certification CCNA, CCNP, CCIE a plus

SDN/NFV

Virtualization

Public/Private Cloud

Benefits

Generous vacation package

Equity

Matching 401k plan

Tuition reimbursement

Attractive medical and dental coverage options

Domestic partner benefits

Health and Dependent Care spending accounts and Health Savings Account options

Life and Disability Benefits

Volunteer Time Off, Matching Charitable Gifts

Company

NETSCOUT

Glassdoor3.7

We provide the data that drives observability, fortifies cybersecurity, and keeps the world's most essential organizations resilient against disruptions of any kind.

Founded in 1984

Westford, MA, US

1001-5000 employees

http://www.netscout.com

H1B Sponsorship

NETSCOUT has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2020 (1)