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ONE Jeanswear Group · 1 day ago

Account Services Coordinator, Wholesale Apparel, for Walmart

NYC Metro Area

Full-time

Onsite

Entry Level

$0/yr - $80K/yr

2+ years exp

ONE Jeanswear Group is a leading apparel company, and they are seeking an Account Services Coordinator to manage order processing and fulfillment for Walmart. The role involves ensuring order accuracy, maintaining communication with retail partners, and supporting e-commerce operations.

ApparelE-CommerceFashionLifestyleWeb Design

Comp. & Benefits

Responsibilities

Ensures timely 24-48 hour and accurate order entry

Establish checks and balances to ensure all orders are captured, processed and checked for accuracy

Order allocations and fulfillment; Review inbound product reports, partner with imports and warehouse, drop picks to warehouse, manage shortages, follow routing requirements

Daily management of order file to review all new orders processed and goods received

EDI processing and managing EDI hold file, and EDI revisions

Point of contact for our retail partners for shipping inquiries, order inquiries, extensions, corrections and maintenance

Review, update and retrieve information from external vendor/accounts portals as needed

Ownership of order file throughout lifecycle of orders

Partners with sales to quickly resolve issues that prevent or delays the order management process

Support ecom businesses providing product attribute details and images onto customer portals or templates, requiring heavy data entry

Work closely with both internal and external business partners. Sales, marketing, Design, buyers, operations, ecom business point person

Run /Review daily reports for order file accuracy and order fulfilment. Ex) Unconfirmed, Open order, past cancel, confirmed not shipped, oversolds

Update and review with sales weekly open order with updates for problem preventing and problem solving

Review Flash Report

Retrieving, organizing and distributing all account required attributes (country of original, inseam, care instructions, UPC’s, prepack information etc…) Populating all requested information into accounts excel spreadsheets

Pull images for the accounts (front, side, back)- rename all images to match the accounts requirements and download to a file to share with the account

Maintaining Kohl’s, Walmart, HSN, Macys, Dillard’s, Direct to Consumer, Belk, Catalog accounts…

Handle all order information set up and publishing from RLM to Salsify and then to Retail Link for all retail orders for all Walmart private label brands and branded businesses

Making sure all attributes and images are properly displayed on their website

Market Kick off meetings with Sales and Marketing

With Sales/Marketing on photo shoot lists needed for upcoming season

With marketing on all photo shoots, images, and color corrections needed for Accounts attribute sheets/websites

Qualification

RLM experiencePLM experienceMS Office proficiencyExcel proficiencyAnalytical skillsOrganizational skillsProblem solving skillsPrioritizeTeam playerProject management skillsCommunication skills