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Lightedge · 4 days ago

Data Center Operations Tier 1 Technician

Omaha, NE

Full-time

Onsite

Entry Level

1+ years exp

LightEdge Solutions is developing IT solutions to propel businesses forward. The Data Center Operations Tier 1 Technician supports the ongoing monitoring and management of building systems and physical infrastructure at LightEdge facilities, ensuring compliance with applicable codes and performing routine maintenance.

Cloud ManagementInformation TechnologyInternetWireless

Responsibilities

Work with other Lightedge personnel, contractors, and vendors to diagnose and troubleshoot problems with data center equipment

Install servers and networking equipment into racks with associated network cabling

Work with project managers and technicians to facilitate new client service installations

Receive and document incoming shipments

Respond to and resolve alarm events affecting infrastructure and services

Follow established Change Control processes; review and follow MOPs for Change activities

Assist in the design layout, installation, and documentation of new racks and cages

Available for on-call rotation to support non-business hours, oversee preventative maintenance and break/fix activity by vendors, perform routine maintenance, optimize infrastructure, and provide client support

Develops and maintains comprehensive knowledge of Lightedge physical infrastructure and building systems, including mission-critical power, cooling, and biometric security systems

Works with clients to resolve cabinet/cage infrastructure issues and power utilization

Ensure operational efficiencies and best practices toward maintaining availability/ uptime of all 24X7 facilities, mission-critical operations, and infrastructure

Share technical knowledge and operational experience with team members to enhance professional growth and practical cross-training of the DC Ops and Support teams

Other duties as assigned

Qualification

Network cabling terminationData center maintenanceElectrical knowledgeCooling systems understandingMicrosoft Office SuiteVerbal communicationWritten communicationProblem-solving