Lightpath · 1 day ago
Managed Services Engineer
Bethpage, NY
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expLightpath is one of the largest competitive local exchange carriers in the tri-state area, and they are seeking a Managed Services Engineer who thrives in fast paced environments. This role is critical in gathering technical requirements to provide guidance for WAN/LAN network configurations and involves designing and documenting robust call flows for voice resiliency and business continuity.
Communications InfrastructureTelecommunicationsVoIP
Hiring Manager
Elise Santos
Responsibilities
Voice and Network Design/Deployment
Lead customer network design discussions and calls
Assess location network and infrastructure readiness
Identify telephony requirements including structured cabling needs
Design tailored Layer 2/3 network infrastructure
Configure and deploy Adtran and Cisco switches and routers
Design and configure call flows on Metaswitch and Intermedia UC platforms
Client Engagement
Lead cross discipline and cross-functional discussions to gather to understand client requirements and provide technical insights
Communicate project plans and technical impacts clearly to stakeholders
Assess telephony readiness and recommend cabling and infrastructure upgrades
Clearly and professionally communicate project plans, potential impacts and remediation requirements to customers
Track and manage time effectively to accomplish multiple ongoing projects
Qualification
Required
5+ years of experience in voice-focused roles
Be proficient using Wireshark and reading PCAPs
Have a deep understanding of SIP and SIP call flows
Comfortable using the command line on Adtran, Cisco, or Juniper hardware
Comfortable configuring enterprise SBCs or firewalls
Able to diagnose, identify, and resolve IP network problems
High School Diploma or equivalent
Preferred
Familiarity with UCaaS systems, Zoom/Zoom Phone, Microsoft Teams, Ring Central, or similar service provider cloud platforms is strongly preferred
Experience working in a service provider environment is preferred
Cisco, Adtran or SIP School certification is a plus
Benefits
Medical
Dental
Vision insurance
Yearly bonus program
Company matched 401k
Company
Lightpath
Lightpath is revolutionizing how organizations connect to their digital destinations. It is a sub-organization of Cablevision Systems.
501-1000 employees
H1B Sponsorship
Lightpath has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2021 (9)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley Infrastructure Partners
2020-07-28Secondary Market
Leadership Team
Rachel Stack
Chief Financial Officer
Doug Turtz
Chief Revenue Officer (CRO)
Recent News
2025-12-13
Government Technology US
2025-12-05
2025-12-02
Company data provided by crunchbase