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FC Cincinnati · 1 day ago

Box Office Representative

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

0+ years exp

FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio, seeking a Box Office Representative to assist customers with ticket purchases and provide exceptional customer service. The role involves greeting guests, handling transactions, and navigating the ticketing system to enhance the fan experience during matches.

SoccerSports

Growth Opportunities

Responsibilities

Greet each guest and respond to each request in a friendly and polite manner

Handle cash and credit card transactions

Navigate FC Cincinnati ticketing systems

Additional duties include assisting with set up and putting away of ticket scanners

Qualification

Customer serviceTicketing system navigationCash handlingBasic math skillsBilingual (English/Spanish)

Required

Excellent customer service and relationship skills

Ability to operate a computer and learn ticketing system

Ability to work weekends, weekdays, weeknights, and holidays

Ability to handle cash and credit card transactions

Must have basic math skills

6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service

Preferred

Bilingual in English and Spanish is an added bonus

Ability to maintain professional appearance, which includes dressing in business casual attire. Uniform shirts will be provided (no shorts, sweatpants, or jeans)