CRi - Community Residences, Inc. · 1 day ago
Administrative Assistant - Targeted Case Management
CRi is a mission-driven organization dedicated to providing personalized support to individuals with mental health needs and developmental disabilities. They are seeking a highly organized and detail-oriented Administrative Assistant to support their Targeted Case Management program, ensuring smooth operations and effective communication within the team.
Government Administration
Responsibilities
Be the face of our office answering phones and managing daily administrative operations
Maintain accurate billing processes: run progress note reports, verify submissions, and troubleshoot discrepancies
Communicate effectively with CRi’s Billing Department to resolve issues quickly
Regularly generate reports and support program data needs
Input and maintain client records and authorizations in our Electronic Health Record system (Credible)
Coordinate daily with Carelon for authorizations and insurance updates
Support multiple programs including Targeted Case Management and HOPWA (Housing Opportunities for Persons With AIDS)
Qualification
Required
High School Diploma (college coursework preferred)
Excellent computer and data entry skills – familiarity with EHR systems is a plus!
Strong time management and communication abilities
A team player who enjoys helping others and can juggle multiple priorities with a smile
Prior customer service experience—especially in healthcare or human services settings
Valid driver's license with an acceptable driving record
Preferred
Experience supporting or working with individuals with Severe Mental Illness is highly desirable
Benefits
Paid training
Paid time off
Tuition reimbursement
Health insurance options
403(b) retirement fund
Life insurance
Dental
Vision
EAP
Company
CRi - Community Residences, Inc.
CRi, formerly Community Residences, originated in the mid-70's by Arlington Virginia residents, churches & government leaders wanting to change the institutional treatment of individuals with mental illness.